I would LOVE it if Value would stop matchmaking me with people who ignore the text chat and are just abusive. The number of players who shout the N word at people, or call the team 'Retards', and spout lots of other abuse, especially in the Voice Chat is insane. Every time there is a player like that it is a 50/50 chance they will quit the match early, or due to not wanting to win, we lose.
It has gotten so bad recently, and there is seemingly nothing being done to stop it. I get the feeling it has gotten worse because players have seen that they won't get banned for it. Players throwing slurs should be banned from the game, but I'm not even sure they are suspended. Value have a unique opportunity to also stop these users being on Steam. They have all the power, but nothing is being done to use it? I have no faith though, the number of slurs I see in people's Steam usernames says to me that they don't care anymore, and as a result they force game development studios and now themselves to pay the price by having to deal with these people themselves. This seems unlikely since Value are in charge of both. A huge disappointment.