Random freezing during match

[Smokus]

I have been getting very random (but guaranteed) freezes during every match. It happens around 2 - 4 times during a match.

Entire game would freeze for a second or two, and would then unfreeze and fast forward for the time that it spent being frozen. So it would basically fast forward for a second if the game was frozen for a second.

I am on latest Windows 11 version (23H2 stable channel), RTX 4090, 7800x3d, 32GB RAM. My performance in the game is great.

I have no idea how to troubleshoot this. Task Manager doesn't show anything weird once the freeze occurs, nor does Resource Monitor.

The freezes happen only in Deadlock.

 

[Smokus]

I've used Nvidia Overlay's Statistics logging to try to see if something will be logged when the freeze occurs. Every time the freeze happens, GPU utilization would dtrop to 0% for the duration of the freeze.

I've uploaded the .csv generated from Statistics logging here because I don't see an option to attach the file here: https://files.fm/u/ssv7nr6cyq

In the line 173 you can see the GPU utilization being 0, and that is when the freeze happened.

 

[devonnelms]

Did you ever find a solution to this? It sounds very very similar to what I have occur in my games. I have very similar spec to you, no issues in any other games besides deadlock.

 

[Smokus]

Did you ever find a solution to this? It sounds very very similar to what I have occur in my games. I have very similar spec to you, no issues in any other games besides deadlock.

Sadly not. It still happens only in Deadlock and nothing has helped so far

 

[borthpolymer]

I've been having similar issues, similar PC build as well. I've had little to no issues until today. My game freezes for a second, stutters, then I jump forward in time when the game catches up. I've also been having an issue where my inputs get dropped while holding down a button, e.g. holding down W to move forward, I will occasionally just stop moving forward and I have to let go of W and press it again to start moving forward. Also happens when holding down left click to shoot or accelerate in Viscous' goo ball.

 

[Smokus]

My game freezes for a second, stutters, then I jump forward in time when the game catches up.

Exactly that is happening to me as well.

 

[borthpolymer]

Update on this: I've been able to fix this by just resetting my PC (running Windows 10) and it seems to solve it for a considerable amount of time. The issue did resurface again a few hours later but a reset fixed it again.

 

[Smokus]

I also did a clean Windows 11 reinstall (24H2), and it fixed the issue for few games. It still happens now, but it doesn't happen every round like before.