Game Freezes up for long periods and Shuts Down

[Cappybara]

So I have been playing this with some friends for a while now and we have tried quite a few things to diagnose why I am struggling with this issue. Game is randomly freezing, stuttering, and/or crashing consistently in EVERY match. It's getting to the point that I have been reluctant to play because I know I am going to spend half the time crashing. The game will crash 1-4 times per match and freeze more often than that. I have one of the better pc builds in my group and those with less powerful pcs are not having the issues that I am. I don't believe it to be an internet problem either as I always have a strong and reliable connection. Is anyone else experiencing these issues? Any suggestions are appreciated.
Here is the match ID of the last game I played: 42699193 In the second half of the game is when I started freezing and crashing again.

I've used task manager to monitor the performance of my pc while in game and it doesn't show anything abnormal. I've updated and reinstalled drivers, verified files, uninstalled and reinstalled the game and my steam launcher, tried completely restarting my pc, monitored my WiFi/Ethernet connectivity, etc. I run on Windows 11 24H2, Ryzen 5600 G, RTX 4060 (8gb), 16 GB system RAM

 

[An Unoriginal Name]

Can you provide more information, such as your system's specifications and troubleshooting steps you have already tried, what operating system you're using, so on?

 

[Cappybara]

Can you provide more information, such as your system's specifications and troubleshooting steps you have already tried, what operating system you're using, so on?

edited original post

 

[An Unoriginal Name]

If your system is overclocked in any way, including EXPO enabled in the BIOS/UEFI, set it back to defaults as prescribed by your motherboard manufacturer (read the manual), and undo any overclocks set in external applications such as MSI Afterburner, EVGA Precision, etc.

If you receive any error messages or events in Event Viewer specific to the crashes, those would be helpful to know.

 

[Cappybara]

Event Viewer gave this error in regards to deadlock: Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: deadlock.exe (15976) consumed 14667366400 bytes, Discord.exe (12384) consumed 699875328 bytes, and Discord.exe (5188) consumed 497659904 bytes.

I increased my page file size and that did not solve the issue. I don't have any overclocks or anything like that, everything is set at its factory defaults.

 

[kellinwaters5]

I'm having a similar issue. I've been playing the game for a while and never had any problems running it except for some occasional server lag. I'm not sure what changed in the past week or two, but the game is now literally unplayable. I get maybe 4 minutes of playtime before everything breaks, and I can't move or see anymore. I eventually get disconnected, but even if I rejoin, I'm literally stuck in place or spinning while walking into a wall. Other games run perfectly fine, so I really don't know what's wrong. I just want to play some Deadlock

 

[An Unoriginal Name]

Event Viewer gave this error in regards to deadlock: Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: deadlock.exe (15976) consumed 14667366400 bytes, Discord.exe (12384) consumed 699875328 bytes, and Discord.exe (5188) consumed 497659904 bytes.

I increased my page file size and that did not solve the issue. I don't have any overclocks or anything like that, everything is set at its factory defaults.

This error indicates that Deadlock is consuming all the memory in your system before it crashes, which is unusual behavior since I don't encounter this on my system. Are you using any overlays other than the Steam overlay, and have you tried disabling them? Which renderer are you using, and have you tried changing it? What video settings do you run the game with (a screenshot of the page is fine)?

 

[Cappybara]

This error indicates that Deadlock is consuming all the memory in your system before it crashes, which is unusual behavior since I don't encounter this on my system. Are you using any overlays other than the Steam overlay, and have you tried disabling them? Which renderer are you using, and have you tried changing it? What video settings do you run the game with (a screenshot of the page is fine)?

I don't use any other overlays but steam, I have tried using both vulkan and dx11 but it doesn't seem to make a difference. I have tried using lower video settings as well and that doesn't fix the issue either. Here is a screenshot of my current settings.


Again, I have played the game at much lower potato quality settings, but that does not seem to effect much in this situation. I still experience the stuttering, freezing, and crashing. Again it's quite frustrating because my pc should be able to run this without issue.