Occasional Crashing Intel Arc A770

[gerald.leblond]

I have DDUed and updated my drivers (Now 32.0.101.8135), turned off all my overclocks, and tried various drivers since the new heros came out. But from around then I've been experiencing periodic crashes maybe every 2-3 games. I've also verified game files.

What can I check to help track down the issue? I can't reproduce the issue in hero test or bot matches, it seems to just happen when things are getting kinda crazy and with other live players.

Are there any logs I can check to get an idea if it's my drivers or something else?

 

[nothingplease]

I got no solution for you buddy I just want to let you know you have my respect for running a Intel Arc A770. Down with Nvidia. (I have Nvidia and am a hypocrite)

 

[gerald.leblond]

I got no solution for you buddy I just want to let you know you have my respect for running a Intel Arc A770. Down with Nvidia. (I have Nvidia and am a hypocrite)

Lol thank you.

To be fair it's been working perfectly for more than a year until recently, but my computer did change configuration for the battlefield test (drivers, my overclock, possibly some extra software from the alpha?) and I've seemingly tried rolling back everything except for doing an actual windows rollback, but I will if I can find a recent enough one I guess. I didn't think to make a restore point just for testing a game, but now I'm reconsidering that practice lmao.

 

[yvdriess]

I'm having similar crashes on an Arc750, it was much more stable around a year ago.
Crashing to desktop once or twice every game completely wrecks the competitive experience for me.

The dx11 mode gives the best performance, but has about 1-2 crashed to desktop on my system. The system hangs and is unresponsive for ~5-10 seconds, after which it recovers and I can force the game to stop and restart+reconnect.

Windows event viewer shows explorer.exe hanging and recovering, together with the display drivers:
> Display driver igfxnd stopped responding and has successfully recovered.

I tried switching to Vulcan, which at first appeared to be more stable, but I had a crash during a second game that did not recover and forced me to do a hard reset.

Please let me know if there are any crash dumps or logs that I could supply to help reproduce the bug. This is probably something to bring up to the Intel support as well, no dx/vulcan use should crash the machine. They probably need that information as well, seeing as it's a sporadic crash.