My rank stucked to initiate 2

I have been unable to progress past the Initiate 2 rank, despite consistently performing well and meeting the supposed requirements for rank up. My Rank Progress bar remains completely full (100%), and I have played multiple matches while at this "full progress" state, winning more than I have lost. My winrate is %50.26
 
I have been unable to progress past the Initiate 2 rank, despite consistently performing well and meeting the supposed requirements for rank up. My Rank Progress bar remains completely full (100%), and I have played multiple matches while at this "full progress" state, winning more than I have lost. My winrate is %50.26

What do you mean "rank progress bar?"
The differently coloured bars just show how much you've played each of the heroes and are not connected to your rank(up) afaik
 
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