To be fair kiwi gaming didn't say he didn't see toxicity in games, he said "Were there toxic people in my games? Sure!" They weren't making an argument that there isn't toxicity in the games they play, to say that they are is a strawman argument. Instead, the argument I see them making is that most people aren't toxic, that's my experience too.
One common argument I see made against the point that "most players aren't toxic" is the argument that "everybody has a toxic moment that can get them banned, so everybody is still in danger, and the punishment is too extreme for something that can target anyone." I simply don't agree with that either. I think there are plenty of people out there who have played a lot and never flamed someone such that they'd be considered toxic, sure everybody has moments of frustration but not everybody takes it out on others and gets very confrontational about it.
In that regard it sure sounds like projecting to me: For a person to say if they ban toxic people like that then the game will be dead. Saying such is making the assumption, at the very least, that the overwhelming population of the game exhibit this toxic behavior.
Well said.
Anecdotally, FFXIV has a 0 tolerance policy for harassment. The ONE TIME in 6+ years I got toxic, mostly due to a game system that people were botting to exploit, I got put in 'gm timeout' where the GM abducts you and gives you a direct warning. I don't know how many strikes you actually get, however FFXIV is stupidly popular and I have almost never had a bad experience, even doing pick up groups for raiding.
Its a
privilege to playtest in the alpha, no matter what people are saying. If you cant control yourself to the point your
being reported and ban'd for your behavior thats the Devs decision (one I happen to agree with). I dont agree that it should be a one and done thing, people get frustrated and have a bad day or game. However, time and time again people that make threads like this as well as the people who believe they weren't 'that bad' have been shown to be, in fact, that bad with a long history of being 'toxic'. Watching GM's pull chatlogs from LoL, CS, or any other games and showing what the player was actually doing really shows how detached from reality people are when it comes to appropriate behavior.
Ironically, there is a large subset of people who just get frustrated because they dont know what to do and feel helpless. So they blame the things they see others doing wrong. They don't see how many stupid mistakes they are making that are as bad or worse.
I face palm every time someone gets ganked, and blames their team for not 'Calling MIA'. There is a minimap that you should be watching almost as much if not more often then anything else on your screen.
Just last night someone first died during a teamfight, then flamed everyone because a wave was crashing into our tower and took it. I don't usually argue with people but the conversation went like this:
Them: WTF Why TF isnt someone pushing that wave?
Me: 'that wave has been building and pushing for at least a minute to minute and a half. I assume you just now noticed or if it was so important to you you would have cleared it then when you were down there'.
Them: 'if
you noticed it was pushing why didnt
you get it'?!
Me: '
I made a choice where my time (hero) was going to be most valued and we lost the fight, it happens, but
im not blaming anyone else because I knew what was happening. That said lets all be more vocal and organized so we can manage them better'
After that everyone was actually a bit more talkative and organized who was catching waves a little better over voice coms. (BTW, one of the most important parts of the game people are not getting is wave management, its like crazy important)
We shouldnt be perfect, nor should we be expected to be, but we should try to be kind to eachother. If someone is having a bad game and lashes out you can, ignore it, be positive, if its bad enough report it, or just accept the person is frustrated and confused and go on with your day. Dont feed frustration and anger with frustration and anger. It wont make you or anyone else happy.