Deadlock crashes my PC (Detailed INFO)

[bellanpeter39]

Issue (only in Deadlock):
My PC crashes while playing Deadlock. Screens go black / “No Signal” and I often have to hard reboot. Sometimes it also BSODs.

What I found in Windows logs:

• BSOD stop code: VIDEO_SCHEDULER_INTERNAL_ERROR
• Event Viewer → System:
  
  • Display Event ID 4101: “Display driver nvlddmkm stopped responding and was recovered.”
  • nvlddmkm Event ID 153 (GPU/driver related, “Error occurred on GPUID …”)
  • After the crash I sometimes see Kernel-Power 41 (hard reboot)
• I also see DistributedCOM 10016 warnings around the same time, but those are common Windows log spam and don’t seem directly tied to the crash.

Troubleshooting already tried:

• Reinstalled NVIDIA GPU drivers (issue still happens)
• Reinstalled Deadlock
• Installed Deadlock again on a brand new SSD (fresh install location)
• Checked temps → temps look good
• Disabled all overlays: Discord Overlay / Steam Overlay / GeForce Experience Overlay / Xbox Game Bar
• Disabled Hardware-Accelerated GPU Scheduling (HAGS) in Windows:
  Settings → System → Display → Graphics → Default graphics settings → HAGS OFF → reboot
• Disabled hardware acceleration in Chrome (just in case):
  Chrome → Settings → System → Hardware acceleration OFF → restart
• MSI Afterburner: disabled “Enable low-level IO driver” and “Enable low-level hardware access”
• Ran an aggressive full virus/malware scan to rule out background resource usage

PC specs:

• CPU: AMD Ryzen 5 5600X (6-core, 3.70 GHz)
• GPU: NVIDIA GeForce RTX 3080 Ti (12 GB)
• RAM: 32 GB
• Storage:
  
  • Samsung 980 PRO with Heatsink 2TB
  • Samsung 990 PRO 2TB (x2)
• System: Windows 64-bit, x64-based processor

System / Motherboard / BIOS:

• OS: Windows 10 Home (10.0.19045 / Build 19045)
• Motherboard: MSI MPG X570S CARBON MAX WIFI (MS-7D52)
• BIOS: AMI v1.B0 (24.03.2025)
• Boot mode: UEFI

If anyone has had this specifically with Deadlock (nvlddmkm 4101 / VIDEO_SCHEDULER_INTERNAL_ERROR / black screen no signal), I’d appreciate any fixes or Deadlock settings that helped.

 

[Missqu]

Since you reinstalled drivers and I hope you did clean reinstall then I suspect your power unit might be at fault.
Is your PSU powerful enough for your hardware?
What are your power mode usage settings?
do you overclock?
For now I think it might problem with PSU or borked GPU, but make sure you clean reinstalled drivers. I don't remember exact steps, so you will need to google how to perform clean reinstall.

 

[Ukie]

Issue (only in Deadlock):
My PC crashes while playing Deadlock. Screens go black / “No Signal” and I often have to hard reboot. Sometimes it also BSODs.

What I found in Windows logs:

• BSOD stop code: VIDEO_SCHEDULER_INTERNAL_ERROR
• Event Viewer → System:
  • Display Event ID 4101: “Display driver nvlddmkm stopped responding and was recovered.”
  • nvlddmkm Event ID 153 (GPU/driver related, “Error occurred on GPUID …”)
  • After the crash I sometimes see Kernel-Power 41 (hard reboot)
• I also see DistributedCOM 10016 warnings around the same time, but those are common Windows log spam and don’t seem directly tied to the crash.

Troubleshooting already tried:

• Reinstalled NVIDIA GPU drivers (issue still happens)
• Reinstalled Deadlock
• Installed Deadlock again on a brand new SSD (fresh install location)
• Checked temps → temps look good
• Disabled all overlays: Discord Overlay / Steam Overlay / GeForce Experience Overlay / Xbox Game Bar
• Disabled Hardware-Accelerated GPU Scheduling (HAGS) in Windows:
  Settings → System → Display → Graphics → Default graphics settings → HAGS OFF → reboot
• Disabled hardware acceleration in Chrome (just in case):
  Chrome → Settings → System → Hardware acceleration OFF → restart
• MSI Afterburner: disabled “Enable low-level IO driver” and “Enable low-level hardware access”
• Ran an aggressive full virus/malware scan to rule out background resource usage

PC specs:

• CPU: AMD Ryzen 5 5600X (6-core, 3.70 GHz)
• GPU: NVIDIA GeForce RTX 3080 Ti (12 GB)
• RAM: 32 GB
• Storage:
  • Samsung 980 PRO with Heatsink 2TB
  • Samsung 990 PRO 2TB (x2)
• System: Windows 64-bit, x64-based processor

System / Motherboard / BIOS:

• OS: Windows 10 Home (10.0.19045 / Build 19045)
• Motherboard: MSI MPG X570S CARBON MAX WIFI (MS-7D52)
• BIOS: AMI v1.B0 (24.03.2025)
• Boot mode: UEFI

If anyone has had this specifically with Deadlock (nvlddmkm 4101 / VIDEO_SCHEDULER_INTERNAL_ERROR / black screen no signal), I’d appreciate any fixes or Deadlock settings that helped.

hey! I have the same issue and similar specs (same cpu) my temps *appeared* to be fine, then I checked my card via furmark and the hotspot in my gpu was over 104 C my pc is currently being diagnosed so will update on how it goes