Banned for crashing while looking for a match

[SilentBlade01]

I'm curious if there's a way for deadlock to implement a way to detect authentic crashes.
I loaded the game and went to start queuing for a match, then crashed.
- okay weird I thought.
I re-opened the game after restarting steam and queued up for a match and then crashed again.
It was only then that I realized that it was compiling shaders after a delay from starting the game (or at least feedback in the bottom right corner wasn't there at the beginning of the game's launch).

I then got banned for 4 hours for crashing during the search for a match (not even in the middle of a match or at the beginning, but during a search.

I don't know if this is expected behavior or not, but I would argue that you shouldn't be given a 4 hour penalty when crashing during queue.

 

[SilentBlade01]

Updated original post because I accidentally hit ctrl + enter and submitted an incomplete post.

 

[b.beaver94]

Nearly the same thing happened to me but it was twice today. The first time I got a temp ban for 10 minutes and now 2 hours. Is there anyone we can dispute too have them removed?

 

[chethakathe1]

I'm curious if there's a way for deadlock to implement a way to detect authentic crashes.
I loaded the game and went to start queuing for a match, then crashed.
- okay weird I thought.
I re-opened the game after restarting steam and queued up for a match and then crashed again.
It was only then that I realized that it was compiling shaders after a delay from starting the game (or at least feedback in the bottom right corner wasn't there at the beginning of the game's launch).

I then got banned for 4 hours for crashing during the search for a match (not even in the middle of a match or at the beginning, but during a search.

I don't know if this is expected behavior or not, but I would argue that you shouldn't be given a 4 hour penalty when crashing during queue.

Same thing happened to me. Once was mid game in this match matchid 57703745 and then again today. I didn't even load into the game just a black screen and it froze, had to restart my laptop and now I can't play till the 18th. There isn't even a game in my match history that shows up just the previous mentioned game which id I shared. Can't really fault the game for this since it's so early in development and the devs have a million issues to deal with as it is.

 

[n.josephros]

Same here, however it jumped straight to a 2-hour ban. This has happened multiple times before but the last time it did was more than a month ago. Hate to have this happening again