Dear Team,
I was banned while queuing for a match due to repeated game crashes. The game kept crashing to desktop, and at times an error message appeared stating that the file “pak01_023.vpk” was missing.
It was not my intention to skip or abandon any match. As a result of the crashes, I am now unable to play.
Could you please advise whether it is possible to lift the ban and assist in resolving the missing file issue? I have already verified the game files multiple times, but the problem persists. And it is NOT allowed the rejoin the game, the system treated me as a guy to miss the low priority match.


Steam Name: AYJIM-usk
I look forward to your response.
Kind regards,
Alex
I was banned while queuing for a match due to repeated game crashes. The game kept crashing to desktop, and at times an error message appeared stating that the file “pak01_023.vpk” was missing.
It was not my intention to skip or abandon any match. As a result of the crashes, I am now unable to play.
Could you please advise whether it is possible to lift the ban and assist in resolving the missing file issue? I have already verified the game files multiple times, but the problem persists. And it is NOT allowed the rejoin the game, the system treated me as a guy to miss the low priority match.


Steam Name: AYJIM-usk
I look forward to your response.
Kind regards,
Alex