wrong account banned

[543174931]

Hello, I am a deadlock player from the Chinese community, and I have been using Steam for sixs years and have never been banned.I am certain I have not used plug-in software to affect the game balance，My steam code is76561198819318704，Please unban me. I really want to participate in Valve's new game beta testing. pls i love the game

 

[Lagaum]

I’m sorry but you’ve been properly banned, read the first line.

Thread '07-18-2024 Update'

Jul 18, 2024

[ General Changes ]

- Accounts that are banned for cheating will now have all their invited accounts banned as well

- The Damage Report's Damage List now aggregates damage from all units, and displays both hero and ability icons
- You can view per-hero damage in the Damage Report by hovering the damage type breakdown above each hero portrait
- Added a 'Compact' Damage Report mode that shows less information but takes up less space. This is the default after dying.
- Clicking the top bar will now toggle the Damage Report between minimized, compact, and full view
- Opening the shop now...

• Yoshi
• Replies: 0
• Forum: Changelog

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Also most of the accounts banned from the chinese server are strangely similar and types almost the same way

 

[543174931]

I’m sorry but you’ve been properly banned, read the first line.

Thread '07-18-2024 Update'

Jul 18, 2024

[ General Changes ]

- Accounts that are banned for cheating will now have all their invited accounts banned as well

- The Damage Report's Damage List now aggregates damage from all units, and displays both hero and ability icons
- You can view per-hero damage in the Damage Report by hovering the damage type breakdown above each hero portrait
- Added a 'Compact' Damage Report mode that shows less information but takes up less space. This is the default after dying.
- Clicking the top bar will now toggle the Damage Report between minimized, compact, and full view
- Opening the shop now...

• Yoshi
• Replies: 0
• Forum: Changelog

• 
• 
• 

Also most of the accounts banned from the chinese server are strangely similar and types almost the same way

The fact is that there is a fan community in China that has registered a public account to invite people who want to play this game. This was originally a public welfare activity because many people in China think it is an interesting game. However, two days ago, someone deliberately destroyed this community and intended to use cheating software on the public account, resulting in many people's accounts being banned. We have no malicious intent and we really like this game and are willing to work with everyone to improve it. This is why so many people on the forum said their accounts were banned.

 

[Lagaum]

The fact is that there is a fan community in China that has registered a public account to invite people who want to play this game. This was originally a public welfare activity because many people in China think it is an interesting game. However, two days ago, someone deliberately destroyed this community and intended to use cheating software on the public account, resulting in many people's accounts being banned. We have no malicious intent and we really like this game and are willing to work with everyone to improve it. This is why so many people on the forum said their accounts were banned.

It sad to see but still, the one person that invited you all cheated and got banned. Usually the one cheating also invited himself over and over on fake accounts. The only way to to know all invited he gave himself is banned everyone under him. If you ‘re a legit account, I’m sorry but you’ve got banned properly and the inly way to keep cheaters out is burning down everyone that was invited by the cheater


Edit: Also you’re only supposed to add friends to the play test. Using a community method to invite people is also something Valve asked people to not do. So that might be another reason why you all got banned

 

[543174931]

It sad to see but still, the one person that incites you all cheated and got banned. Usually the one cheating also invited himself over and over on fake accounts. The only way to to know all invited he gave himself is banned everyone under him. If you ‘re a legit account, I’m sorry but you’ve got banned properly and the inly way to keep cheaters out is burning down everyone that was invited by the cheater


Edit: Also you’re only supposed to add friends to the play test. Using a community method to invite people is also something Valve asked people to not do. So that might be another reason why you all got banned

But now cheaters can still get invitations through many channels, because there are many people in the Chinese community who will help those who want to play this game, and we have been innocently banned. I think cheaters can only register new Steam accounts to play the game, and many of us have used Steam accounts for a long time and purchased many games. Cheaters cannot have so many accounts that have been used for such a long time, which is why we are sending Steam codes. I hope you can solve this problem, because many people who love this game cannot play this game anymore. Thank you! Wishing you a happy life!