the first time I play deadlock I get banned but I did nothing, I didn't even enter the map

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About half an hour ago, I received the email of the test qualification of deadlock. After downloding it, I enter the game a few minutes ago. However, when I try to play with robots, it shows that I am permanent banned from this mode. But this is my first time playing this game. I didn't get the test qualification before. My steam personal link is https://steamcommunity.com/profiles/76561198870751961/ Please help me about it, thanks.
 

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