Temporarily banned for joining a match last?

[lfritz713]

I loaded in within the allotted time given to properly load into a match. I never left or disconnected at any point. After loading in, we were given the notification that match is safe to leave. The other team then left shortly after and we finished the match. It's now saying I'm banned for 8 hours after having completed it. Is there any chance of this being reversed or fixed? Match ID is 58913717

 

[lfritz713]

Bump. I would appreciate a developer response on if this is a known issue.

 

[lfritz713]

bump. again. am i just supposed to uninstall until you push another 30+ updates in a day that MIGHT fix this?

 

[Sligaralex44]

I would like to also share my experience with this bug, I consistently load in last to games due to my current set up although I typically load in within the given time. However, even when playing the match out with no one leaving despite the "safe to leave notification" and finishing what should be a normal match I still get placed into low prioity queue for a game and am banned from playing for a full 24 hours. Furthermore my friend gave me a spare account that I could play on with the SAME setup, and I still loaded last into the game, HOWEVER the "safe to leave notification" was not present, which is making me think its an issue with my specific account not my setup. To sum it up when I play on my account I load in last and get banned for 24 hours, but when I play on a different account I load in last but the game just plays out normally. Please if any developers could look into this issue it would be much appreciated.

 

[bakin.yaroslav]

Yep same here, yesterday got 3 suspensions - 2 because wasn't able to join game at all. And then one more after normal match(???). So tried play today, again normal match, full length, no dc, no afk, played till the end...got ban again. Will give deadlock a break for few days, literally unplayable for me.

 

[jackhusband379]

I also would like to share my expirence with this, I've been banned for a day (24hrs) now and previously before the updates of the new six hero's (rem etc) I was banned consistently not for throwing or purposely leaving matches just to the general issues of not loading in to the game. This is the first time since the new update (Apollos release) I got banned and its for a full day. previously the only way i found i could load in was play a full bot match just to load all of the assets and map etc. I thought id be able to load in fine as since rems release the game has been easy to load and run but all of a sudden it has returned to its unload and ban, basically locking me for playing the game just because I don't have a super computer. Hopefully in the future a feature could be implemented similar to Overwatch where if an individuals game crashes before its even started that they do not receive a ban or punishment as the game wasn't even played out. Hopefully see some improvement in the future towards optimisation. I do know its still in closed alpha so maybe running it is harder but hopefully it can get fixed. thanks