Temp-banned by server failing to connect

[rileyverse]

Queued for a match; it tried connecting to the server but failed; booted me back to the lobby with a 10 minute temp ban.

Reopened game after 10 minutes, tried it again; same thing happened but now I'm banned for 2 hours.
Is there anything I can do about this?

 

[rileyverse]

Just happened again.

 

[Beelzebufo]

This seems to be a common bug after the Apollo update.

I got a 6 hour ban this morning (as a bots-exclusive player to boot) from a bot match that failed to connect/fill properly and booted me back into the Hideout after a 5 minute hangtime in the loading screen. Really hope they fix this because I don't want to be eating giant day-long bans for something like this.

 

[rileyverse]

This time it successfully connected me to the game, the entire game was played and won, yet i got banned for an entire day after the fact? Also put me in low-prio matchmaking.

 

[rileyverse]

I can't even play the tutorial or a singleplayer bot match during this when I didn't even leave a game. its very frustrating.

 

[ozkpatates]

Same thing happened to me too, tried to join a match, it failed to connect and then when I tried to connect again, it said I was banned

 

[minisloth]

I can't even play the tutorial or a singleplayer bot match during this when I didn't even leave a game. its very frustrating. View attachment 84469

same here man same here

 

[LW51]

I've had a similar thing. Banned after connection dropped while seaching for a match. Then I tried to search again and its banned me for an hour. Literally for nothing. Never left a game early before.

 

[cynictoast]

joined a game queue and it took too long so i tried to unqueue but it wouldn't work so I restarted the game and got a six hr ban, i wanna play maaann

 

[LW51]

This time it successfully connected me to the game, the entire game was played and won, yet i got banned for an entire day after the fact? Also put me in low-prio matchmaking.View attachment 84457

how do you see your behaviour summary?

 

[Eltanin]

Hello, I would like to add to this thread by writing here how to execute same issue again and recive a ban:

> Open the game.
> In the hideout immidietly open "Play" and select game mode.
> Game still tries to load assets, shaders, textures etc.
> Your queue ends up and game attempts to connect you to the server.
> Because the Bad Apple didn't load yet, you're still with "Connecting to the Server" message and upon finished loading, of all the assets, the Deadlock programme freezes (and tries to load me in). The match gets terminated and doesn't show in the match history.

Unfortunetly, somehow it is treated like being afk or disconnecting from the match and you recive a ban.

---

 

[rileyverse]

I thought Yoshi fixed it, but it happened again last night.

 

[hamburguesaqueso]

Same thing happened to a friend a few days ago, he got a 2 hour ban.
I don't think failing to load into a match should result in a ban. I hope Valve will consider this.

 

[jarbeef23]

This has happened to for several times. I have only abandoned a match once, but I failed to load into a game multiples times and have received a lot of 24 hours bans. They seriously need to fix this. It's incredibly frustrating.

 

[Galdoria]

just happened to me as well. stuck spinning then my whole party got launched out and i have a ban