Sydney server high ping times

Quiz1kt

New member
Hi,

Player from OCE region here - I doubt this is a bug with the game itself, but rather the SDR (Steam Datagram Relay)

When joining games solo, it seems to want to pick out a South East Asia server (usually SGP) instead of connecting locally to Sydney as a first preference.

Please see below, my console output around the initial ping measurement, and then the actual server ping itself. For some reason it's seeing the Sydney game servers as having higher ping, so technically SDR is working correctly but this doesn't sound right as my usual game ping to other Valve servers is around ~19-20ms as seen in the initial ping measurement.

I have tried numerous times (hosting bot matches which still consume an online server) but the results are pretty much identical with selecting SGP over SYD. As soon as I enter a public match in a party queue with a friend who is also in the same region, we get put on the SYD servers with 19ms every time.


Code:
[SteamNetSockets] Ping measurement completed in 5.5s.  Relays: 23 valid, 1 great, 1 good+, 5 ok+, 6 ignored
[SteamNetSockets] Ping location: syd=21+2,sgp=93+9/94+9,tyo=118+11,maa2=125+12/125+9,hkg=142+14/125+9,bom2=150+15/143+9,seo=178+17/148+11,lax=152+15,dxb=161+16,iad=206+20,fra=254+25/251+24,gru=329+32
[SteamNetSockets] SDR RelayNetworkStatus:  avail=OK  config=OK  anyrelay=OK   (OK.  Relays: 23 valid, 1 great, 1 good+, 5 ok+, 6 ignored)
**** Unable to localize '#GenericConfirmText_Label' on panel descendant of 'PopupManager'
[GCClient] Send msg 9205 (k_EMsgClientToGCGetDiscordLink), 17 bytes
[GCClient] Recv msg 26 (k_ESOMsg_UpdateMultiple), 61 bytes
[GCClient] Recv msg 9206 (k_EMsgClientToGCGetDiscordLinkResponse), 49 bytes
**** Unable to localize '#Movie_Playing' on panel 'PlaybackSpeed'
Encountered unrecognized client entity in portrait map - info_player_start
[RenderSystem] Deleting texture with outstanding streaming request (models/heroes_staging/wraith_gen_man/materials/wraithgun_v2_color_png_163b02b7.vtex)
[RenderSystem] Deleting texture with outstanding streaming request (models/heroes_staging/wraith_gen_man/materials/wraithgun_v2_ao_png_1f36b357.vtex)
[RenderSystem] Deleting texture with outstanding streaming request (models/heroes_staging/wraith_gen_man/materials/wraith_color_png_6acf72cf.vtex)
[RenderSystem] Deleting texture with outstanding streaming request (models/heroes_staging/wraith_gen_man/materials/wraith_ao_png_30c35db1.vtex)
[RenderSystem] Discarding abandoned streaming texture load for models/heroes_staging/digger/materials/rider_vintage_rough_png_540a47d.vtex
[RenderSystem] Deleting texture with outstanding streaming request (models/heroes_staging/digger/materials/rider_vintage_rough_png_540a47d.vtex)
[Citadel Play Controller] Network location: syd=21+2,sgp=93+9/94+9,tyo=118+11,maa2=125+12/125+9,hkg=142+14/125+9,bom2=150+15/143+9,seo=178+17/148+11,lax=152+15,dxb=161+16,iad=206+20,fra=254+25/251+24,gru=329+32
[GCClient] Send msg 9010 (k_EMsgClientToGCStartMatchmaking), 220 bytes
**** Unable to localize '#Citadel_Dashboard_Matchmaking_SearchingForBotMatch' on panel 'HudAndDBOverlay'
[GCClient] Recv msg 9011 (k_EMsgClientToGCStartMatchmakingResponse), 19 bytes
[GCClient] Recv msg 9100 (k_EMsgGCToClientSDRTicket), 254 bytes
[SteamNetSockets] Received Steam datagram ticket for server steamid:90201482303825937 vport -1. match_id=7490231
[GCClient] Recv msg 24 (k_ESOMsg_CacheSubscribed), 42 bytes
[GCClient] Recv msg 24 (k_ESOMsg_CacheSubscribed), 86 bytes
Lobby 173062649997826351 for Match 7490231 created
[WorldRenderer] CWorldRendererMgr::ServiceWorldRequests long frame: 727.254166ms
[GCClient] Recv msg 26 (k_ESOMsg_UpdateMultiple), 77 bytes
Reconnect info changed?  [A:1:4112444443:30148]/173062649997822249 -> [A:1:787408913:30149]/173062649997826351
Persisting reconnect info to disk: server_steam_id: 90201482303825937 lobby_id: 173062649997826351 time_updated: 1725429403 udp_connect_ip: 0 udp_connect_port: 0 compatibility_version: 5120
Persisting reconnect info to disk: server_steam_id: 90201482303825937 lobby_id: 173062649997826351 time_updated: 1725429403 udp_connect_ip: 0 udp_connect_port: 0 compatibility_version: 5120
CCitadelClientGCSystem::ConnectToAddress( =[A:1:787408913:30149] )
[Citadel Client Networking] Steam datagram ticket found to connect to '=[A:1:787408913:30149]'
[HostStateManager] CHostStateMgr::QueueNewRequest( Remote Connect (=[A:1:787408913:30149]), 2 )
[Citadel Play Controller] CCitadel_PlayController::OnMatchFormed
Telling Steam not to update the app for the next 300 seconds
[HostStateManager] HostStateRequest::Start(HSR_GAME):  loop(remoteconnect) id(2) addons() desc(Remote Connect (=[A:1:787408913:30149]))
[EngineServiceManager] SwitchToLoop remoteconnect requested:  id [2] addons []
[Client] CL:  IGameSystem::LoopDeactivateAllSystems {
[Client] CL:  } IGameSystem::LoopDeactivateAllSystems done
[Client] CL:  Disconnecting from server: NETWORK_DISCONNECT_LOOPDEACTIVATE
[NetSteamConn] Closing Steam Net Connection on socket 'client' to loopback:1, handle #2993158344 (2055 NETWORK_DISCONNECT_LOOPDEACTIVATE)
[NetSteamConn] CloseSteamNetConnection handle #2993158344 (userdata 1)
[NetSteamConn] Disassociating NetChan server @  (unknown) from Steam Net Connection handle #2993158344 (userdata 1)
[SteamNetSockets] [#2993158344 pipe 'server'] closed by app, linger requested but not needed (2055) NETWORK_DISCONNECT_LOOPDEACTIVATE
[SteamNetSockets] [#2410666473 pipe 'アホ'] closed by peer (2055): NETWORK_DISCONNECT_LOOPDEACTIVATE
[NetSteamConn] Removing Steam Net Connection for loopback:1, handle #2993158344
[Networking] Closing 'client' poll group
[Server] SV:  IGameSystem::LoopDeactivateAllSystems {
[Host] HO:  IGameSystem::LoopDeactivateAllSystems {
[Host] HO:  } IGameSystem::LoopDeactivateAllSystems done
[Server] SV:  } IGameSystem::LoopDeactivateAllSystems done
[Server] SV:  Server shutting down: NETWORK_DISCONNECT_LOOPDEACTIVATE (55)
[Server] CNetworkGameServerBase::SetServerState (ss_active -> ss_dead)
[Server] SV:  Disconnect client 'アホ' from server(1): NETWORK_DISCONNECT_SHUTDOWN
[SignonState] Client 0 'アホ' signon state SIGNONSTATE_FULL -> SIGNONSTATE_NONE
[NetSteamConn] Closing Steam Net Connection on socket 'server' to loopback:0, handle #2410666473 (1001 NETWORK_DISCONNECT_SHUTDOWN)
[NetSteamConn] CloseSteamNetConnection handle #2410666473 (userdata 0)
[NetSteamConn] Disassociating NetChan アホ @  (unknown) from Steam Net Connection handle #2410666473 (userdata 0)
[NetSteamConn] Removing Steam Net Connection for loopback:0, handle #2410666473
CPlayerVoiceListener::PostSpawnGroupUnload()
[MaterialSystem] Texture g_tTrans doesn't exist in models/props_vehicles/materials/classic_car_01.vmat!
[MaterialSystem] Texture g_tTrans doesn't exist in materials/models/props_nature/leaves_01.vmat!
[MaterialSystem] Texture g_tTrans doesn't exist in models/props_city/materials/skylight_rooftop01.vmat!
[MaterialSystem] Texture g_tTrans doesn't exist in models/props_city/materials/pigeon_coop01.vmat!
[MaterialSystem] Texture g_tTrans doesn't exist in materials/megascans/prickly_shield_fern_omlccjih2/fern_garden_01.vmat!
[MaterialSystem] Texture g_tTrans doesn't exist in materials/megascans/hibiscus_tiliaceus_sfpufipf2/leaves_garden_02.vmat!
[MaterialSystem] Texture g_tTrans doesn't exist in models/props_street/materials/trash_bag.vmat!
[MaterialSystem] Texture g_tTrans doesn't exist in models/props_structures/materials/chapel_window_01.vmat!
[MaterialSystem] Texture g_tTrans doesn't exist in models/architecture/windows/materials/window_bars_a.vmat!
[MaterialSystem] Texture g_tTrans doesn't exist in models/props_nature/materials/tree_street_leaves_01.vmat!
[MaterialSystem] Texture g_tTrans doesn't exist in materials/megascans/plant_perennials_pgplz2/plant_garden_01.vmat!
[MaterialSystem] Texture g_tTrans doesn't exist in models/props_street/materials/pot_long_leaves.vmat!
[MaterialSystem] Texture g_tTrans doesn't exist in models/props_street/materials/street_trash.vmat!
[MaterialSystem] Texture g_tTrans doesn't exist in models/foliage/materials/joe_pye_weed_01.vmat!
[Networking] Closing 'server' poll group
[stringtables] SV: CNetworkStringTableContainer::RemoveAllTables:  removing 13 tables
[stringtables] CL: CNetworkStringTableContainer::RemoveAllTables:  removing 13 tables
WriteSteamRemoteStorageFileAsync( "cfg/cached_hero_builds.kv3" ) -> at 500.896
WriteSteamRemoteStorageFileAsync( "voice_ban.dt" ) -> at 500.898
CPlayerVoiceListener::GameShutdown()
[SignonState] CL:  CNetworkGameClient::OnSwitchLoopModeFinished( remoteconnect : success )
CAsyncWriteInProgress::OnComplete( "cfg/cached_hero_builds.kv3" ) -> Success at 500.900
CAsyncWriteInProgress::OnComplete( "voice_ban.dt" ) -> Success at 500.900
[NetSteamConn] Steam Net connection #2410666473 pipe 'アホ' closed by peer, reason 2055: NETWORK_DISCONNECT_LOOPDEACTIVATE
[NetSteamConn] CloseSteamNetConnection handle #2410666473 (userdata -1)
[NetSteamConn] Opened Steam Net Connection on socket 'client' to =[A:1:787408913:30149], connection #1741129709 SDR server steamid:90201482303825937 vport 0
[Networking] Created poll group for socket 'client'
[SteamNetSockets] [#1741129709 SDR server steamid:90201482303825937 vport 0] Requesting session from sgp#27 (103.10.124.116:27041).  Ping = 94 = 93+1 (front+back).  Rank=1 Score=123
[SteamNetSockets] [#1741129709 SDR server steamid:90201482303825937 vport 0] Selecting sgp#27 (103.10.124.116:27041) as primary.  (Ping = 94 = 93+1+0 (front+interior+remote).  Rank=1 Score=103)
[SteamNetSockets] [#1741129709 SDR server steamid:90201482303825937 vport 0] Requesting session from syd#110 (103.10.125.154:27032).  Ping = 114 = 21+93 (front+back).  Rank=2 Score=137
[SteamNetSockets] [#1741129709 SDR server steamid:90201482303825937 vport 0] Selecting syd#110 (103.10.125.154:27032) as backup #1 (Ping = 114 = 21+93+0 (front+interior+remote).  Rank=2 Score=116)
[SteamNetSockets] [#1741129709 SDR server steamid:90201482303825937 vport 0] connected
[SteamNetSockets] DualWifi not detected.  We won't try again.  Didn't find any Dual-Wifi-capable Wifi adapters
[SteamNetSockets] SteamNetworkingSockets lock held for 9.8ms.  (Performance warning.)  ServiceThread,RecvUDPPacket,BRecvCryptoHandshake,BFinishCryptoHandshake(x2),PostConnectionStateUpdateForDiagnosticsUI,CSteamNetworkConnectionBase::Think,SteamDatagramClientThinker::Think,EnsureDataCenterRoutesValid,ThinkPingProbes,CreateServerDataForClust
This is usually a symptom of a general performance problem such as thread starvation.
[SteamNetSockets] Waited 5.8ms for SteamNetworkingSockets lock [GetSessionConnectionInfo]
[Client] Sending connect to =[A:1:787408913:30149]
[Client] Received S2C_CHALLENGE [0 auth 3] from =[A:1:787408913:30149]
[Client] Sending C2S_CONNECT [47 protocol 0 auth 3] to =[A:1:787408913:30149]
[Client] Received S2C_CONNECTION from =[A:1:787408913:30149] [addons:'']
[NetSteamConn] Associating NetChan server @ =[A:1:787408913:30149] (=[A:1:787408913:30149]) with Steam Net Connection handle #1741129709 (userdata 0)
[Client] CL:  Connected to '=[A:1:787408913:30149]'
[SignonState] CL:  Suppress INetchannel::Transmit() in loopmode( remoteconnect )
[Client] CL:  CLoopModeRemoteConnect::OnClientFrameSimulate switching to "levelload" loopmode with addons:
[EngineServiceManager] SwitchToLoop levelload requested:  id [2] addons []
[SignonState] CL:  CNetworkGameClient::OnSwitchLoopModeFinished( levelload : success )
[SignonState] CL:  Permit INetchannel::Transmit()
[Client] CL:  CLoopModeLevelLoad::MaybeSwitchToGameLoop switching to "game" loopmode with addons ()
[EngineServiceManager] SwitchToLoop game requested:  id [2] addons []
 
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