Spectating a live match eventually fails and disconnects client from the match

[dankomancer]

currently getting this problem. Results in infinite loading screen. Only way to get out of it is to change the map via console or close the game.

you can type disconnect in console too and it will default you to a new hideout

 

[Anomidae]

+1 happening again. It seems to not happen all the time, but just a lot of the time. IMO the main issue with this bug is that it puts you in an irrecoverable state until you manually re load the hideout somehow via console. I wish the game could just automatically re load hideout when this fail state happens, or if there was a way that we could try re-loading the HLTV broadcast we were just watching (cause u can usually reconnect to the match after, but it often gets lost in the spectate menu)

 

[Lurien]

Still happening oct 14, "Playcast Cannot retrieve fragment" in concsole.

You can escape the loading screen by going console "disconnect" instead of ending process at least.

Edit: after getting kicked out a few times and trying to reconnect, I've been rate limited for the last 20 minutes lmao, incredibly frustrating

 

[Inous]

Also, having this problem! Hope they fix this soon.

 

[tirosu]

I am having the exact same issue. The amount of time I can stay spectating a match varies.

 

[pisk64]

occurs to me very reliably, 2~~ minutes into spectating will do the trick

 

[dankomancer]

I am having the exact same issue. The amount of time I can stay spectating a match varies.

I can't even watch it for 20 seconds

 

[heIIcat]

i want to spectate the sinclairs match , please .... this bug is so painful.

 

[pusheen.mao]

Still happening. With or without mods

currently getting this problem. Results in infinite loading screen. Only way to get out of it is to change the map via console or close the game.

just type "disconnect" into the console and you'll be booted back to the hideout

 

[Aminsx]

Wow, i'm glad this has been an actual issue and not a problem on my part or with my internet provider, i've tried to locate the issue and failed, i can at least provide a screen of the console of the moment it happens if it's of any help to the devs

 

[Lurien]

Still happening 10/26/25. A month and a half later from the original post.

 

[dankomancer]

Randomly started working for me today, dunno what is different.

 

[Aminsx]

Randomly started working for me today, dunno what is different.

Okay, i was somehow able to also join and spectate a match, looks like the issue has been resolved? Hopefully?
Just in case, 2 days ago i did verify the integrality of my game files and downloaded 6kb of data, maybe related.