Mid-game crash - corrupted file

[athanasios7592]

I've gotten this bug twice now, not sure of the cause though. Mid-way through a game I will get a game hang and this corrupted file dialog, followed by typical windows crash behaviour (wait for respond etc. etc.).

Next thing I did was of course verifying files, but that gets stuck at 0%. I tried restarting, but gets stuck at 0% again.

First time it happened I didn't remember the file path, so I tried just deleting all the game files, then launch steam and verify worked triggering a redownload.

Second time I took the screenshot, and I tried just deleting the corrupt file, but verify stopped at 0% again. So I tried deleting all .vpks in the citadel folder. Restarted steam and then I just hit Play, this triggered a redownload of missing files and then the game launched. I reconnected to the game I was in as soon as I could, and it was a bit buggy for the first 10-20 seconds (frame drops and minimap only showed lanes but no icons for towers/players) but after those 20 seconds or so it all went back to normal.

 

[francotaurus]

I'm getting the same exact bug, does not let me verify files after crashing either. Forced to reinstall but the bug keeps happening

 

[tsejdiu]

I have also gotten this exact same issue on numerous occasions the past week or two. Verifying files doesn't seem to trigger either even after full restart of PC.

 

[Tedeshi]

• There are often problems with RAM. Pull out one of the dice if you have several of them. Or limit the frequency to 2666 if you have fast ones (More than 4000hz).
• Try changing the Render API to another one. From Vulkan to DirectX or vice versa;
• Be sure to disable all undervolt. You could do this with software like MSI Afterburner or similar. Undervolt of the graphics card or CPU acceleration may negatively affect the game;
• Write the full specification of your computer. It can be obtained through the Steam client. In the upper-left corner there will be "Help" -> "System Information". Copy the entire text and paste it into the spoiler so that it does not take up much space;
• Find possible Crush Dumps. Put them in one zip archive and upload them to the forum. Crush Dumps are in two places:
  • "..\steamapps\common\Project8Staging\game\bin\win64\project8_*_*_*_*_*.mdmp",
  • "..\Steam\dumps\crash_project8.exe_*_*.dmp";

 

[tsejdiu]

System Information
Steam has detected the following hardware and software in your system:

Computer Information:​

Manufacturer: ASRock
Model: B650E PG Riptide WiFi
Form Factor: Desktop
No Touch Input Detected

Processor Information:​

CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 7 7800X3D 8-Core Processor
CPU Family: 0x19
CPU Model: 0x61
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 4192 MHz
16 logical processors
8 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Supported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Supported
AVX512VNNI: Supported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:​

Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:​

Driver: NVIDIA GeForce RTX 4090
DirectX Driver Name: nvldumd.dll
Driver Version: 32.0.15.5612
DirectX Driver Version: 32.0.15.5612
Driver Date: 6 25 2024
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 143 Hz
DirectX Card: NVIDIA GeForce RTX 4090
VendorID: 0x10de
DeviceID: 0x2684
Revision: 0xa1
Number of Monitors: 3
Number of Logical Video Cards: 3
No SLI or Crossfire Detected
Primary Display Resolution: 2560 x 1440
Desktop Resolution: 6400 x 1440
Primary Display Size: 23.50" x 13.23" (26.97" diag), 59.7cm x 33.6cm (68.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 24563 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:​

Audio device: XG270HU (NVIDIA High Definition

Memory:​

RAM: 31864 Mb

​

No under clocking and no msi afterburner

 

[athanasios7592]

some small underclocking in ryzen master, system is very stable outside of deadlock. I won't disable it since it only happens sometimes and otherwise the game runs fine.

In a more interesting development, I got the same issue when playing dota just now. First time its happened in dota and I have a disgusting number of hours, both on this system and off. In contrast to deadlock, Dota 2 immediately autoverified files, but then got stuck at "Updating 0%" in the steam library. I manually verified files, which again worked but then got stuck at updating 0%. I restarted steam and Dota was able to be launched without any issue.

Again, these crashes aren't an active issue for me that I need an urgent workaround like removing my undervolt. Just want to provide info for the devs to fix it in the long term.

Spoiler: system info

System Information
Steam has detected the following hardware and software in your system:

Computer Information:​

Manufacturer: ASUS
Model: System Product Name
Form Factor: Desktop
No Touch Input Detected

Processor Information:​

CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 7 7700X 8-Core Processor
CPU Family: 0x19
CPU Model: 0x61
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 4491 MHz
16 logical processors
8 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Supported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Supported
AVX512VNNI: Supported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:​

Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:​

Driver: NVIDIA GeForce RTX 4060 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 31.0.15.5222
DirectX Driver Version: 31.0.15.5222
Driver Date: 4 11 2024
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 99 Hz
DirectX Card: NVIDIA GeForce RTX 4060 Ti
VendorID: 0x10de
DeviceID: 0x2803
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 3440 x 1440
Desktop Resolution: 3440 x 1440
Primary Display Size: 31.38" x 13.15" (34.02" diag), 79.7cm x 33.4cm (86.4cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 8187 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:​

Audio device: Headphones (2- TX-384Khz Hifi T

Memory:​

RAM: 31892 Mb

VR Hardware:​

VR Headset: None detected

Miscellaneous:​

UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 953068 MB
Largest Free Hard Disk Block: 12705 MB
OS Install Date: Sep 03 2023
Game Controller: None detected
MAC Address hash: a2c5428f3e460c1cf33ea06fc03b8ff930c1d558

Storage:​

Disk serial number hash: 5ad63cc8
Number of SSDs: 1
SSD sizes: 1000G
Number of HDDs: 0
Number of removable drives: 0
Compare Your HardwareClose

 

[danenl228]

• There are often problems with RAM. Pull out one of the dice if you have several of them. Or limit the frequency to 2666 if you have fast ones (More than 4000hz).
• Try changing the Render API to another one. From Vulkan to DirectX or vice versa;
• Be sure to disable all undervolt. You could do this with software like MSI Afterburner or similar. Undervolt of the graphics card or CPU acceleration may negatively affect the game;
• Write the full specification of your computer. It can be obtained through the Steam client. In the upper-left corner there will be "Help" -> "System Information". Copy the entire text and paste it into the spoiler so that it does not take up much space;
• Find possible Crush Dumps. Put them in one zip archive and upload them to the forum. Crush Dumps are in two places:
  • "..\steamapps\common\Project8Staging\game\bin\win64\project8_*_*_*_*_*.mdmp",
  • "..\Steam\dumps\crash_project8.exe_*_*.dmp";

There are actually even more options for solving this problem. Checking the RAM for errors, defragmenting the disk, for some people it was simply helped to lower the graphics settings to the minimum, etc. (This is a comparison of the same error with dota 2, I've had this error in Dota 2 a couple of times in my life and it never appears again, but it keeps crashing when I get into DeadLock.).
Anyway, most of the methods have been tried and still the problem is not on my side.