bahchivanzhy
New member
Description:
During a match in Street Brawl mode (which is intended as a warm-up / training mode), I encountered a client issue related to Alt-Tab.
match id 52035811
After Alt-Tabbing, the game failed to return to the active/focused window. The client became unusable, and the only available solution was to fully restart the game.
The restart process took significantly longer than usual for an unknown reason. The game is installed on an SSD and normally launches quickly. Due to this abnormal launch delay, I was unable to reconnect to the match for approximately 3–4 minutes.
As a result, I was automatically assigned Low Priority and received a 24-hour ban across all game modes, despite the disconnection being caused by a client-side technical issue and occurring in a non-competitive mode.
Expected Result:
Actual Result:
Impact:
Requested Resolution:
Suggestion:
Additional Notes:
During a match in Street Brawl mode (which is intended as a warm-up / training mode), I encountered a client issue related to Alt-Tab.
match id 52035811
After Alt-Tabbing, the game failed to return to the active/focused window. The client became unusable, and the only available solution was to fully restart the game.
The restart process took significantly longer than usual for an unknown reason. The game is installed on an SSD and normally launches quickly. Due to this abnormal launch delay, I was unable to reconnect to the match for approximately 3–4 minutes.
As a result, I was automatically assigned Low Priority and received a 24-hour ban across all game modes, despite the disconnection being caused by a client-side technical issue and occurring in a non-competitive mode.
Expected Result:
- No severe penalties (Low Priority / global ban) for short disconnects caused by client issues.
- Especially no harsh punishment in a warm-up / training mode such as Street Brawl.
Actual Result:
- Low Priority assigned.
- 24-hour ban applied to all game modes after a short reconnect delay.
Impact:
- Player is fully locked out of the game for 24 hours due to a technical issue beyond their control.
- Penalty severity feels disproportionate to the mode and situation.
Requested Resolution:
- Please remove the active ban associated with this incident.
Suggestion:
- Temporarily disable or significantly soften the punishment system in Street Brawl mode, at least for the initial period.
- Alternatively, add better tolerance for reconnect delays caused by client crashes, Alt-Tab issues, or abnormal startup times.
Additional Notes:
- The issue occurred immediately after Alt-Tabbing.
- The client did not crash but failed to regain window focus.
- Reconnection delay was not intentional.
