Low Priority Given Due to Alt-Tab / Relog Client Bug

parshiviy

New member
Hello.


I’d like to report an issue with the low priority system and ask for a review of the penalty applied to my account.


Here is what happened:
I started matchmaking and then alt-tabbed. While I was out of the game, the match was found, but I could not return to the Deadlock client — the window simply wouldn’t respond. Because of that, I had to relog.


After relogging, the match had not started yet (it was still on the initial start screen). However, a red warning appeared immediately, saying something like “You may leave, but this match will be counted”, even though I didn’t leave or intentionally AFK.


We won the match, but after it ended I discovered that this warning was triggered because of me, and as a result I was placed into low priority for 8 games. From my understanding, this was caused purely by the alt-tab / relog client issue.


Match ID: 50638675


I kindly ask you to:


  1. Remove the low priority restriction, as it was applied through no fault of my own.
  2. Fix this issue, because currently players are being punished for technical problems with the client.

I also want to point out that low priority games are heavily infested with cheaters — in my experience, around 80% of matches contain obvious cheaters. This makes the punishment extremely frustrating and unfair, especially when it’s caused by a bug.


Thank you for your time, and I hope this situation can be reviewed fairly.
 
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