Game crashes several times per match

The_honker

New member
My game only crashes in matches after about 5 minutes, then seems to crash every few minutes after that.

CPU: 7700x
GPU: 7900gre
32GB DDR5 at 6000

Latest drivers installed, windows up to date. Cpu and Gpu load normal.
No obvious issues in task manager, no anticheats running.
I ran windows memory diagnostic with no errors reported.
I have tried every solution I've seen besides deleting and reinstalling steam itself.

Here is the info provided by windows event viewer:

Faulting application name: deadlock.exe, version: 0.0.0.0, time stamp: 0x681ce8e2​
Faulting module name: ntdll.dll, version: 10.0.26100.4652, time stamp: 0x6c6bd922​
Exception code: 0xc0000005​
Fault offset: 0x0000000000077bf7​
Faulting process id: 0x3750​
Faulting application start time: 0x1DC0034E63B22EB​
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Deadlock\game\bin\win64\deadlock.exe​
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll​
Report Id: 1e983fbb-fdd1-446c-b6fe-ff53147836c8​
Faulting package full name:​
Faulting package-relative application ID:

Any help with this would be very helpful. Thank you.​
If there is another way to collect data for diagnostics, let me know. I will happily cooperate to get this resolved for anyone else that sees this issue.
 
I forgot to mention, but this issue seems to only happen in the last month (maybe 2 as far as I can remember, I don't believe it has happened very often before that).
 
More testing that I have done myself:

Crashing still seems to occur at least once a match since the most recent patch, but I believe I have made it happen less often by ensuring that no browsers are open in the background. Microsoft edge events seemed to correspond to the memory access errors so I made sure to end any browser related tasks like chrome or ESPECIALLY microsoft edge.

I will be running the game on a linux install as well to see if this issue is specific to my windows install/client.
I keep catching game bar starting itself even though it is disabled as well.

I will update the thread again after more testing. If anyone knows any info that might be helpful, please reach out.
 
More testing that I have done myself:

Crashing still seems to occur at least once a match since the most recent patch, but I believe I have made it happen less often by ensuring that no browsers are open in the background. Microsoft edge events seemed to correspond to the memory access errors so I made sure to end any browser related tasks like chrome or ESPECIALLY microsoft edge.

I will be running the game on a linux install as well to see if this issue is specific to my windows install/client.
I keep catching game bar starting itself even though it is disabled as well.

I will update the thread again after more testing. If anyone knows any info that might be helpful, please reach out.
Not sure if you ended up fixing this but I had a similar issue and it turned out to be a problem with my RAM - one of the sticks was faulty. This would explain your 0xc0000005 exception code.

I'd recommend disabling XMP or EXP0 and seeing if the issue still happens. It's also worth running some sort of memory test like Memtest86 or Karhu. The manufacturer will likely replace it at no cost if you can prove the issue is related to your RAM and not the motherboard or CPU.

You can also access crash dump files from C:\Program Files (x86)\steam\dump. You can read this file with a program like WinDbg and it may provide more details about the crash.
 
More testing that I have done myself:

Crashing still seems to occur at least once a match since the most recent patch, but I believe I have made it happen less often by ensuring that no browsers are open in the background. Microsoft edge events seemed to correspond to the memory access errors so I made sure to end any browser related tasks like chrome or ESPECIALLY microsoft edge.

I will be running the game on a linux install as well to see if this issue is specific to my windows install/client.
I keep catching game bar starting itself even though it is disabled as well.

I will update the thread again after more testing. If anyone knows any info that might be helpful, please reach out.
Not realted to your thread, but you have me an idea to close browsers and it solved my fps drops issue! Thanks!
 
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