Sound stopped working

[thedimondfarmer]

Some sounds in the game just don't work anymore like getting on the zipline, Lash's Death Slam doesn't make the dings or the ending sound sometimes and at one point in my game all of the sound just stopped working with gunshots occasionally being the only thing that I could hear. Also a bit unrelated but my game crashed at the very end of the match and I don't know why.

Match ID:38960935

 

[CigaretteGender]

Same audio bug happened to me but once I reconnected from restarting my computer. Very Strange

 

[BedlessSleeper]

I had a game where many ults and abilities were activated at the same time and then either some sounds stopped working or were completely muted over other sound effects. The sound redesign appears to have some balancing issues for sure though.

 

[back_biter+deadlock]

Same happened to me, I have no clue wtf is going on. Unplayable after the glitch, can't do shit or hear shit.

 

[back_biter+deadlock]

FIX THIS I CAN"T PLAY THE FUCKING GAME

 

[BryanB]

Same happened to me, I have no clue wtf is going on. Unplayable after the glitch, can't do shit or hear shit.

Thanks for reporting this, do you have a match ID for any specific matches this happened in?

 

[BryanB]

I had a game where many ults and abilities were activated at the same time and then either some sounds stopped working or were completely muted over other sound effects. The sound redesign appears to have some balancing issues for sure though.

Thanks for reporting, do you have the match ID for this one?

 

[back_biter+deadlock]

Thanks for reporting this, do you have a match ID for any specific matches this happened in?

B

Thread 'Game audio stops working properly in some games after 30 minutes.'

Tuesday at 5:38 AM

I can hear some pieces of the game audio, but it's mostly silent and totally dogshit. I don't e ven know how to communicate the issue.

These are some games where it happened to me.

38974278

38972804

38972804

It's fucking unplayable.

• back_biter+deadlock
• Replies: 2
• Forum: Bug Reports

• 

I have had it only 1 more game since then.

However after that game, I quit the game and verified my files; hasn't happened since then.

38976745

 

[BryanB]

Awesome, I appreciate all the match IDs. Please post here if it happens again. These issues can be tricky to track down, but the more matches we have to investigate, the better.

 

[andiarisen]

38973685

 

[Goofus22]

38978215 Yamato said they had the issue

 

[BryanB]

@Goofus22 @andiarisen For these match IDs, were these issues with sound dropping out after reconnecting, or dropping out throughout the match?

 

[Goofus22]

@Goofus22 @andiarisen For these match IDs, were these issues with sound dropping out after reconnecting, or dropping out throughout the match?

She paused, left, rejoined, said she still had it
Dont know more than that, hope it helps, sorry if it doesnt

 

[pauljuff]

@Goofus22 @andiarisen For these match IDs, were these issues with sound dropping out after reconnecting, or dropping out throughout the match?

Match id 38991361 Happened on this stream time

 

[flashmozzg]

Same. Played with 3 friends and each of us experienced the issue. The sounds gradually started disappearing from the game. By the end we only heard occasional player interaction voice. Rejoining doesn't help.

Match ID: 39001898

 

[StephenH]

Thanks everyone for reporting We submitted a fix for disconnect and reconnect, but we're still tracking down some of the intermittent dropouts. Please let us know if issues around disconnect/reconnect continue.

 

[flashmozzg]

Thanks everyone for reporting We submitted a fix for disconnect and reconnect, but we're still tracking down some of the intermittent dropouts. Please let us know if issues around disconnect/reconnect continue.

Note, that for me and my 3 party members (id in the previous post) the issue wasn't linked to connect/disconnect. It was our second play of the day (we didn't notice it in the first one, but that one was a steamroll so maybe it was there just not as bad), but in this long (50+ games) certain sounds started graduallydisappearing maybe around minute 20 (or even earlier and we just didn't notice), to the point that at the end there was barely any sfx left at all (i.e. for me on LG I noticed my bomb explosion sound going away at first but by the end there was no "launch" sound or any sound at all).

 

[BedlessSleeper]

This is definitely related to Dynamo Ult, not as the only cause but as a prime example. If many other abilities are used at the same time as Dynamo's Ult, the sounds can get muted for a short period or permanently until you completely exit the game and reconnect [Not sure if the disconnect>reconnect hotfix fixed this].
Dyanmos new ult sound is also pretty dang loud compared to everything else, would be nice to see it slightly lowered

 

[BedlessSleeper]

Match ID: 38984078

Seven had no sound for 7 minutes immediately upon joining the game. They fixed it by completely exiting out of the game and rejoining.

Shiv also lost some sounds around the ~27+ minute mark and after disconnecting > reconnecting all sound was muted. Exiting the game completely at 28minutes and rejoining did not fix this, until randomly a minute later the sound just returned.

I believe the enemy team also experienced this issue as one of them disconnected and reconnected midmatch.

Bonus: Kelvin was using Slurs in this game.

 

[back_biter+deadlock]

@Goofus22 @andiarisen For these match IDs, were these issues with sound dropping out after reconnecting, or dropping out throughout the match?

I have had instances of both; but when it first happened to me it was after reconnect.