Game crashing my PC

[Dsingis]

Hello! I just got an invite to the game an hour ago, been playing around in the Hero Sandbox, trying out the heroes, getting familiar with stuff.

Anyways, after a couple minutes, it crashed the game. I restarted the game, got back into Hero Sandbox, and another couple minutes later it crashed my entire PC.
I rebooted, launched the game, switched a few graphics settings (and changed the renderer from DirectX to Vulcan, and back into Hero Sandbox. A couple minutes later the game crashed again, but this time I got an error message saying:

vulkan encountered unrecoverable error VK_ERROR_DEVICE_LOST

My drivers are all up to date. I did not overclock anything, in fact I even reduced the power limit on my GPU by 5% after the first crash. (which didn't help) I did not have this issue before. My hardware specs are:

AMD Ryzen 7 7800X3D
Nvidia GeForce RTX 3080
32GB RAM
Windows 10

If anything else is important, let me know.

 

[AndyTheVoid]

Did you ever find a fix for this? I'm in the same situation.

 

[Dsingis]

Did you ever find a fix for this? I'm in the same situation.

Not a fix, no. I eventually just uninstalled the game. What helped temporarily, I think, was to reduce the game quality to as low as can get, and use MSI Afterburner to reduce the maximum power limit of my GPU to about half.

 

[Kay Es]

Same here, even after trying to apply every fix I could think of: verify game files, settings all the way down, fullscreen, updating drivers and checking that its the only thing running. Even if it did work, I wouldn't have thought itd warrant it: GPU's a 4070ti; CPU's a 5600X

Crazy thing is I finished a full game a couple of hours ago just before I went out for dinner!

 

[vladimirhghgasdg]

То же самое и здесь, даже после попытки применить все исправления, которые я мог придумать: проверить файлы игры, настройки до самого низа, полноэкранный режим, обновить драйверы и проверить, что это единственное, что работает. Даже если бы это сработало, я бы не подумал, что это того стоит: GPU — 4070ti; CPU — 5600X

Самое безумное, что я закончил целую игру пару часов назад, как раз перед тем, как пойти ужинать!

это вам помогает?
У меня вылетает игра, и Steam тоже иногда вылетает. Иногда синий экран.
Обновил драйвера, поигрался с графикой, сделал полный экран, отключил все наложения. Ничего не помогает. Вылетает каждые 2 минуты в матче.

 

[Kay Es]

это вам помогает?
У меня вылетает игра, и Steam тоже иногда вылетает. Иногда синий экран.
Обновил драйвера, поигрался с графикой, сделал полный экран, отключил все наложения. Ничего не помогает. Вылетает каждые 2 минуты в матче.

Actually, I reinstalled my game and my pc didn't crash for about 15 mins in sandbox. Will try playing tomorrow and give an update if it still crashes

Edit: Its fixed

 

[jacaregm13]

Hello! I just got an invite to the game an hour ago, been playing around in the Hero Sandbox, trying out the heroes, getting familiar with stuff.

Anyways, after a couple minutes, it crashed the game. I restarted the game, got back into Hero Sandbox, and another couple minutes later it crashed my entire PC.
I rebooted, launched the game, switched a few graphics settings (and changed the renderer from DirectX to Vulcan, and back into Hero Sandbox. A couple minutes later the game crashed again, but this time I got an error message saying:


My drivers are all up to date. I did not overclock anything, in fact I even reduced the power limit on my GPU by 5% after the first crash. (which didn't help) I did not have this issue before. My hardware specs are:

AMD Ryzen 7 7800X3D
Nvidia GeForce RTX 3080
32GB RAM
Windows 10

If anything else is important, let me know.

im having a bug that says 100% of my video memory is beying used, cant play since 14/10 because of this bug tryied everything but nothing works for me. Even load into hero sandbox causes my game to crash
I played more than 100 games with 60 fps no issues