I have been running the game fine on my windows laptop up until 2 days ago. Suddenly when I launch the game it shows the "loading" screen then the first or second frame of the menu animation that usually pans down from the zipline to the street before freezing. I hear the background sounds (like the crow call) but the menu music does not start. Nothing changes even after a few minutes of waiting.
Things that I have tried to fix this:
1) Verifying the game files through steam
2) Reinstalling the game
3) Reinstalling steam
4) Updating graphics drivers
5) Rolling back to a previous graphics driver
6) Updating windows
7) Performing a full virus scan
While troubleshooting I noticed that when launching other steam games, my laptop's integrated graphics was being used instead of the dedicated GPU. To solve this I have:
1) Changed the global 3D settings in Nvidia Control panel to prefer the High-Performance NVIDIA Processor
2) Added individual program settings for all of my games (including Deadlock)
a) within Nvidia Control Panel to prefer the NVIDIA processor
b) within windows settings (system > display > graphics) to use the high performance processor
This has worked to cause my other games to use the dedicated GPU but it has not solved the issue with Deadlock. I can't verify if Deadlock is using the dedicated GPU because the game does not run long enough for me to see any usage in HW Monitor.
Any help with this issue would be appreciated. Please let me know if I should provide more information. Here is a summary of my computer's specs:
CPU: AMD Ryzen 7 6800HS Creator Edition 3.20 GHz
GPU: NVIDIA GeForce RTX 3050 Laptop GPU
RAM: 16.0 GB
Game installed on an SSD with over 400Gb free
UPDATE:
Found another post with a similar problem and followed their fix which solved the problem:
I was able to revert all of the settings forcing the use of the dedicated graphics and it is being used as needed (such as when playing Deadlock / another game).
I think this might still be a valuable bug report for the devs because the way Deadlock responded (failing to play at all) to the AMD drivers breaking was not the same as other games (which just ran slowly). This might just be because Deadlock does not support AMD integrated graphics. Regardless, some more feedback from the game as to why it is not starting could have made debugging my problem easier.
Things that I have tried to fix this:
1) Verifying the game files through steam
2) Reinstalling the game
3) Reinstalling steam
4) Updating graphics drivers
5) Rolling back to a previous graphics driver
6) Updating windows
7) Performing a full virus scan
While troubleshooting I noticed that when launching other steam games, my laptop's integrated graphics was being used instead of the dedicated GPU. To solve this I have:
1) Changed the global 3D settings in Nvidia Control panel to prefer the High-Performance NVIDIA Processor
2) Added individual program settings for all of my games (including Deadlock)
a) within Nvidia Control Panel to prefer the NVIDIA processor
b) within windows settings (system > display > graphics) to use the high performance processor
This has worked to cause my other games to use the dedicated GPU but it has not solved the issue with Deadlock. I can't verify if Deadlock is using the dedicated GPU because the game does not run long enough for me to see any usage in HW Monitor.
Any help with this issue would be appreciated. Please let me know if I should provide more information. Here is a summary of my computer's specs:
CPU: AMD Ryzen 7 6800HS Creator Edition 3.20 GHz
GPU: NVIDIA GeForce RTX 3050 Laptop GPU
RAM: 16.0 GB
Game installed on an SSD with over 400Gb free
UPDATE:
Found another post with a similar problem and followed their fix which solved the problem:
I was able to revert all of the settings forcing the use of the dedicated graphics and it is being used as needed (such as when playing Deadlock / another game).
I think this might still be a valuable bug report for the devs because the way Deadlock responded (failing to play at all) to the AMD drivers breaking was not the same as other games (which just ran slowly). This might just be because Deadlock does not support AMD integrated graphics. Regardless, some more feedback from the game as to why it is not starting could have made debugging my problem easier.
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