False ban after not connecting to a match

[brittabroyles]

Hey there,
I just hopped on the game and tried to load into a match. I got stuck on the loading screen after being connected to a game. I could see the timer at the top of the loading screen, but nothing else. I pressed esc and then resume, and it sent me into spectator mode for the match. I then got sent back to the lobby, tried the rejoin button, got another loading screen, got sent BACK to the lobby, and finally tried to queue for a new game, when I see the notification that I am banned for 2 hours.

 

[eerijooni232]

Hey there,
I just hopped on the game and tried to load into a match. I got stuck on the loading screen after being connected to a game. I could see the timer at the top of the loading screen, but nothing else. I pressed esc and then resume, and it sent me into spectator mode for the match. I then got sent back to the lobby, tried the rejoin button, got another loading screen, got sent BACK to the lobby, and finally tried to queue for a new game, when I see the notification that I am banned for 2 hours.

i got the same thing exept got banned for one month

 

[Noisyeater]

I’ve been playing Deadlock a lot lately, and while the game is fantastic, I have to point out an issue that not enough people seem to be talking about: the punishment system for connection problems. Despite having a decent internet connection that runs other games perfectly, I’m still facing heavy penalties due to disconnects in Deadlock.

Here’s what happens: if you disconnect or leave because of connection issues, you’re hit with a temporary ban and then forced into a series of low-priority matches. What’s worse is that the number of these low-priority matches scales up based on how many times you’ve disconnected or left the game. For players who experience occasional connection drops, this feels overly punishing, especially when no other games give us similar issues.

It seems unfair to treat unintentional disconnections this severely. I wish more people were talking about this, as it really impacts the enjoyment and fairness of the game. Has anyone else had this issue? Do you think Deadlock should consider a more balanced approach to handling connectivity-related penalties?