Crash when opening shop - ARC A580

[sjs_20012001]

shop loads fine in hero practice
shop crashes game after normal loading into a private bot (or online) match
launching game at all causes crashes subsequently

the crashlogs are here:
11:04pm - project8_2024_0825_230422_0_accessviolation
11:05pm - project8_2024_0825_230522_0_accessviolation
11:06pm - project8_2024_0825_230646_0_accessviolation

I should note I'm on driver version 32.0.101.5972 (latest)
and I had a full online match work after my previous post, but it has returned, even after a full clean driver installation.

 

[gerritklyn]

Chiming in to say I'm running an ARC A770 and having an identical issue as of a few patches ago. Shop loads fine in hero sandbox but causes immediate crashes in real games.

 

[sjs_20012001]

Chiming in to say I'm running an ARC A770 and having an identical issue as of a few patches ago. Shop loads fine in hero sandbox but causes immediate crashes in real games.

I should mention that as of a patch a few days ago, the crashes go away, albeit with lower performance, on DX11.

Hope that helps

 

[mannedmoney]

Using an Arc A770 and crashing to desktop when opening shop in games too

 

[sbsonu123]

The same has been happening to me every once in a while. The game crashes randomly when I open the shop and try to purchase an item.

 

[billycolelt132]

I've been having the same issue on Arc A770, but only on Vulkan. DX11 doesn't crash the game for me, but it's a lot laggier than Vulkan so I'd prefer to use Vulkan.