Stuttering audio during afternoon match around 2:30 pdt

[Marty]

audio was cutting in an out constantly, every half second or so. I turned it all the way down to play the game silent.

 

[StephenH]

Thanks @Marty , can you describe you sound setup?

 

[acdaks]

Thanks @Marty , can you describe you sound setup?

I'm having the same issue in the game right now. Sandbox and bot matches the audio has an intense stutter. I'm using a Logitech PRO X Wireless Gaming Headset.

 

[Marty]

Thanks @Marty , can you describe you sound setup?

I have a Focusrite Scarlett 2i2 (3rd Gen) Interface connected with USB-C. Sample rate is synced at 44.1khz and 128 buffer size.

 

[StephenH]

Thanks @acdaks - would you mind taking a screenshot of this window without changing anything?

 

[welleto]

I'm having the same issues too, here's my settings (using a focusrite audio interface @ 48khz). Seems like some kind of buffer issues, it comes and goes in the same round.

 

[welleto]

Here's video showing what it's like, changing settings in game doesn't do anything to help.

 

[StephenH]

thanks @welleto - the video is super helpful

 

[Marty]

I closed my game, updated my interface firmware and restarted my computer. issue is gone in private bot match. Ill try with an online bot match now.

 

[welleto]

thanks @welleto - the video is super helpful

@StephenH, seems the buffer tolerance is much lower now, see video. You can see it in real time when I change my buffer. 96 seems like the sweet spot for me but I'll have to play longer to tell if it's really better.

Buffer sizes testing I did for 10 minutes, I'll update the list once I play more games tonight when MM opens:
96: no issues yet (crossing fingers) Edit: still no issues after 1H30
128: working properly sometimes
256: seems fine
160: seems fine
192: working properly sometimes
256: seems fine
512: unusable
1024: unusable

Looks the smaller the better (but not TOO small, like under 48), however it seems like they will all end up breaking given enough time. Switching between buffer size when having the issue is what actually helps the most.

 

[acdaks]

Thanks @acdaks - would you mind taking a screenshot of this window without changing anything?
View attachment 1325

Here you go:

 

[StephenH]

Y'all are the best. Thanks for all the info - we're working on a fix currently

 

[StephenH]

We think we've shipped a fix which should apply next time you update your client. Please let us know if it's resolved. Thanks again!

 

[welleto]

Played 2 whole games at my original buffer (192) without any issues, seems fixed for now.

Thanks for the amazing work guys

 

[acdaks]

Y'all are the best. Thanks for all the info - we're working on a fix currently

Its working great! thank you so much