Random game freeze

Computer Information:​

Manufacturer: CZ
Model: Kamiq_CAS
Form Factor: Laptop
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Processor Information:​

CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 5 5600H with Radeon Graphics
CPU Family: 0x19
CPU Model: 0x50
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 4280 MHz
12 logical processors
6 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
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SSE42: Supported
AES: Supported
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SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:​

Pop!_OS 22.04 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 6.9.3-76060903-generic
X Server Vendor: The X.Org Foundation
X Server Release: 12101004
X Window Manager: GNOME Shell
Steam Runtime Version: steam-runtime_0.20240610.91380

Video Card:​

Driver: NVIDIA Corporation NVIDIA GeForce RTX 3060 Laptop GPU/PCIe/SSE2
Driver Version: 4.6.0 NVIDIA 555.58.02
OpenGL Version: 4.6
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 144 Hz
VendorID: 0x1002
DeviceID: 0x1638
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Number of Logical Video Cards: 2
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 15.04" x 8.46" (17.24" diag), 38.2cm x 21.5cm (43.8cm diag)
Primary VRAM: 6144 MB

Sound card:​

Audio device: Nvidia GPU 9f HDMI/DP

Memory:​

RAM: 15338 Mb

VR Hardware:​

VR Headset: None detected

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UI Language: English
LANG: en_US.UTF-8
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Largest Free Hard Disk Block: 143613 MB

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While playing in a match, a random freeze has occurred and the game completely become unresponsive on my end. My hero were frozen in place.

It looks like I wasn't disconnected from the server, as I can hear the game going on without me. The kill feed seems to be bugged as well, not being able to update anymore.

The dev commands also didn't worked at all, as shown in the video attached. After the game has ended, the application works as intended, being able to queue to another game and play.

Match ID: 3369043

View attachment 2024-08-26 23-39-11.mp4

Edit: uploaded the video here instead as a downloadable file.
 
Last edited:
Had it happen again, match id:11366548 around the 32 minute mark. intel i3 12100f, rx 6700xt. It looks exactly the same as when you're about to get booted from the server cause of connection issues, but you just don't. I could still send messages to my teammates and they were responding. The kill feed was updating
 
Same here, It seems something between client and server(coordinator), because i still can get input and action registration, i cant see its result or unfreeze of game. Classic valve problem. It happened in cs go and dota as i know. There is only one way to fix that without valve, to go somewhere near seattle or where valve serves reside, so your coordinator become better and have less ping to you.
p.s. started after recent update which is also often seen in valve games, also i have sharp fps drops in certain conditions(fights mostly).
p.s.s Also there is minimal version of this happened to me last match, Just a freeze for few seconds and then game running as normal(not internet issues).
 
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