Queuing for a match disconnects you from it and you are banned

[Feras Plays]

I queued up for a game and then it kicked me out of it and it says "match in progress" if i try to rejoin the same thing happens again and if I disconnect then I'll get the penalty (I chose to do nothing and waited until the game said you can disconnect now" and when I did disconnect I got hit with this ban

 

[MuteYourSoul]

I’ve been running into a really frustrating issue lately — the game randomly disconnects me and sends me back to the main menu. The biggest problem is that after being disconnected, I can’t reconnect at all. I click “Reconnect” in the menu, but nothing happens — it just keeps me on the main screen.


This happens almost every day, and it’s getting really annoying because I keep getting temporary bans for being unable to rejoin matches.


Could you please look into this and fix it? I really love the game, but this issue makes it almost unplayable.


Thanks a lot for your time and hard work — I appreciate what the team is doing!

 

[farisrizal1212]

I've also been experiencing the same thing. No clue why this is happening.

 

[MuteYourSoul]

UPDATE - VPN is helping, but on before open the game.

 

[carvalhojaime2000]

Are you guys from UAE ?

 

[MuteYourSoul]

Are you guys from UAE ?

yes