PC spontaneously shuts down

[2003 Chevy Impala]

I have encountered an issue where my PC spontaneously powers off. It does not restart like other people have mentioned, and Windows does not properly shutdown. My PC simply loses all power and has to be manually started again.

 

[you are]

Are you sure it is related to the game itself?

 

[Trickster]

I experienced this on my windows install as well, and it consistently happens a few seconds after loading into the hero test. I usually play on linux, and in the same situation the game crashes suddenly.

 

[2003 Chevy Impala]

Are you sure it is related to the game itself?

I am quite certain. This is a solid PC, and I have not had this problem since the Diablo IV beta nuked my GPU. I had to rebuild my setup after that, and I haven't had any issues since. I have played some other games in the meantime, and the issue only repeats when I'm in a match in Deadlock.

 

[2003 Chevy Impala]

I experienced this on my windows install as well, and it consistently happens a few seconds after loading into the hero test. I usually play on linux, and in the same situation the game crashes suddenly.

That's interesting. I might try to fix up my Linux machine and play some on it to see how it goes. Right now it is missing a couple of parts though.

 

[Trickster]

That's interesting. I might try to fix up my Linux machine and play some on it to see how it goes. Right now it is missing a couple of parts though.

I found a solution to the linux crash in this thread: https://forums.playdeadlock.com/threads/crash-on-linux.583/ although unfortunately it is not applicable to windows systems.

It appears to be memory related. I would assume the same problem is causing both the crash on linux and the shutdown on windows. Memory problems are often the cause of bluescreens, so it almost makes sense just that the instant shutdown behavior is very weird.

 

[zedocax]

I have encountered an issue where my PC spontaneously powers off. It does not restart like other people have mentioned, and Windows does not properly shutdown. My PC simply loses all power and has to be manually started again.

Can you post your PC specs.

 

[2003 Chevy Impala]

Can you post your PC specs.

CPU: AMD Ryzen 7 5800X 8-Core Processor 3.80 GHz
RAM: 32.0 GB Gskill
GPU: PowerColor Red Devil AMD Radeon RX 6750 XT 12GB GDDR6
OS: Windows 10 Professional

ASUS TUF Gaming mobo, but I don't remember the exact model

 

[zedocax]

CPU: AMD Ryzen 7 5800X 8-Core Processor 3.80 GHz
RAM: 32.0 GB Gskill
GPU: PowerColor Red Devil AMD Radeon RX 6750 XT 12GB GDDR6
OS: Windows 10 Professional

ASUS TUF Gaming mobo, but I don't remember the exact model

what's the wattage rating on your PSU?

 

[Snook]

Same here, seems to be an issue with AMD drivers

 

[biscuit]

Just had an issue with this on my AMD Ryzen 7 3700X, in my case my cpu had overheated and caused immediate shutdown to protect the CPU. Check the temps of your build while the game is running. I had to revert an overclock I made at 4.2MHz because this game uses a lot of CPU.

 

[2003 Chevy Impala]

what's the wattage rating on your PSU?

I think it is a 1200w, but I don't remember exactly

 

[2003 Chevy Impala]

Just had an issue with this on my AMD Ryzen 7 3700X, in my case my cpu had overheated and caused immediate shutdown to protect the CPU. Check the temps of your build while the game is running. I had to revert an overclock I made at 4.2MHz because this game uses a lot of CPU.

I will check on that next time I play. Thnx

 

[Snook]

So I switched to Vulkan and that seems to have fixed it.

 

[The Reason]

Just had this issue multiple times after playing sandbox mode. EVERY SINGLE TIME.