McGinnis not working - Not detecting keyboard input

[yasminzamrin]

Played a game as mcginnis and when I loaded in my keyboard stopped working, thought it was a ahrdware issue, but it works for every other hero except her. Not sure whats the cause, same thing happening in the sandbox. In the sandbox, it says the navigation mesh was not loaded with the default settings and to rebuild the map?

 

[ribbanya]

It's a problem with unit-specific hotkeys. Cross-posting my solution from other threads:

You can either press "Reset to Default" on your hero's specific hotkeys, or you need to go through your hero's keybinds and re-input them for everything. So for example on their keybinds, it will say W for forward. You need to select it and assign it to W again anyway. And repeat for every binding.

If that doesn't work, you can edit C:\Program Files (x86)\Steam\userdata\<STEAM ID>\1422450\remote\cfg\citadelkeys_personal.lst.

Close the game and open this file in a text editor. Choose one of the options below:

• Remove all of the hero-specific sections. This means the quoted hero name, the { afterward, and everything up to and including }.
  

          "hero_krill"
          {
             ...
          }

• Copy the "Default" section at the beginning of the file (from { to }) into the { } of the hero you want to have specific keybinds for. Then customize them again in-game or edit them manually. If you don't know your hero's internal name, you can look it up on the wiki. Ctrl-F your hero's name in quotes (like "Paradox") and look at the top left (like hero_chrono).
• Delete the file. It should be recreated with default keys. This will reset ALL of your keybindings, including defaults.

 

[yasminzamrin]

youre absolutely right, this fixed it! guess unit specific hotkeys still needs some work. Thanks!

 

[dictum53]

For me it's the shop button and "upgrade abilities" button that don't work, and I cant make them work even with a reset to defaults and rebind.
Game is completely unplayable.