Game crashing on AMD RX 6800XT

[AwesomeFenix]

So I've been running through a weird problem with Deadlock where I keep getting random crashes, there are moments where I can run a full match without crashing once and there are times where I crash 5 times in a single a game.

Is there anyway to fix this?

After running !analyze -v on the DMP file I get the following analysis:

KEY_VALUES_STRING: 1

Key : AV.Dereference
Value: NullPtr

Key : AV.Fault
Value: Write

Key : Analysis.CPU.mSec
Value: 468

Key : Analysis.Elapsed.mSec
Value: 10564

Key : Analysis.IO.Other.Mb
Value: 3

Key : Analysis.IO.Read.Mb
Value: 0

Key : Analysis.IO.Write.Mb
Value: 17

Key : Analysis.Init.CPU.mSec
Value: 171

Key : Analysis.Init.Elapsed.mSec
Value: 17904

Key : Analysis.Memory.CommitPeak.Mb
Value: 163

Key : Failure.Bucket
Value: NULL_POINTER_WRITE_c0000005_client.dll!Unknown

Key : Failure.Hash
Value: {ce77da75-21e0-e49f-ed88-697bc8087969}

Key : Timeline.Process.Start.DeltaSec
Value: 175


FILE_IN_CAB: project8_2024_0815_224531_0_accessviolation.mdmp

NTGLOBALFLAG: 0

CONTEXT: (.ecxr)
rax=0000000000000000 rbx=0000020a1e821ac0 rcx=0000000000000000
rdx=0000000000000000 rsi=0000020a1e821b20 rdi=0000020a1e821af0
rip=00007ffa47874041 rsp=0000006ca9cff270 rbp=0000006ca9cff370
r8=0000000000000070 r9=000000000000000a r10=000000000010000b
r11=0000006ca9cff170 r12=0000000000000000 r13=0000020ab86517a0
r14=0000020a1e821b50 r15=0000020ab1d906b0
iopl=0 nv up ei pl nz na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206
client+0x394041:
00007ffa`47874041 0f1101 movups xmmword ptr [rcx],xmm0 ds:00000000`00000000=????????????????????????????????
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ffa47874041 (client+0x0000000000394041)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000001
Parameter[1]: 0000000000000000
Attempt to write to address 0000000000000000

PROCESS_NAME: project8.exe

WRITE_ADDRESS: 0000000000000000

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000001

EXCEPTION_PARAMETER2: 0000000000000000

STACK_TEXT:
0000006c`a9cff270 00007ffa`7440a939 : 0000020a`000005a0 0000020a`1c73d790 0000020a`b21e0000 0000006c`a98de228 : client+0x394041
0000006c`a9cff790 00007ffa`b6108396 : 0000020a`b0f52ac0 0000020a`528b00c0 0000006c`a98de228 00000000`00001b0c : scenesystem+0xfa939
0000006c`a9cff7e0 00007ffa`b6104a95 : 0000006c`a98de228 0000020a`528b0158 0000020a`55360000 0000020a`b0f52ac0 : tier0!CThreadedJob::Execute+0xf6
0000006c`a9cff810 00007ffa`b61d6071 : 00000000`00000000 0000006c`a98de228 00000000`00000001 00000000`ffffffff : tier0!ReturnJobManualEventToPool+0x865
0000006c`a9cff860 00007ffa`b61d174b : 00007ffa`b63bc901 0000020a`528b00c0 0000020a`52990920 0000020a`52990920 : tier0!CThread::ThreadProc+0x121
0000006c`a9cff8a0 00007ffa`b61d191a : 0000020a`5534ff88 0000020a`5534ff88 00000000`00080000 00007ffa`b6454a80 : tier0!ThreadInitOnceCall_Finish+0x8b
0000006c`a9cff8f0 00007ffa`d0167374 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tier0!ThreadInitOnceCall_Finish+0x25a
0000006c`a9cff940 00007ffa`d20bcc91 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
0000006c`a9cff970 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21


STACK_COMMAND: ~1s; .ecxr ; kb

SYMBOL_NAME: client+394041

MODULE_NAME: client

IMAGE_NAME: client.dll

FAILURE_BUCKET_ID: NULL_POINTER_WRITE_c0000005_client.dll!Unknown

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {ce77da75-21e0-e49f-ed88-697bc8087969}

EDIT 1: So the prolbem seems to be with DX12, after i set the launch settings to -dx11 the game never crashed again

 

[charlixcxstan123]

What graphics driver version are you running? And do you have any kind of overclock on your GPU

 

[AwesomeFenix]

What graphics driver version are you running? And do you have any kind of overclock on your GPU

My gpu is the TUF GAMING Radeon™ RX 6800 XT OC Edition so it does come with a tad bit more boost, i am using the AMD 23.11.1 driver, which from what i could search is the most stable driver for the RX 6800XT

 

[charlixcxstan123]

Driver 23.11.1 has known stability issues, with both DX11 and Vulkan.

Maybe try 23.10.2, or 23.8.1

 

[AwesomeFenix]

Driver 23.11.1 has known stability issues, with both DX11 and Vulkan.

Maybe try 23.10.2, or 23.8.1

Tried both drivers and the newest one, still getting the:

c0000005 (Access violation) 0x%p referenced memory at 0x%p. The memory could not be %s.

 

[Chouby]

Same issue

With GTX 4070

Same dump than you

 

[AwesomeFenix]

Same issue

With GTX 4070

Same dump than you

From what I could search it seems it's more of a game issue than a system issue

 

[Chouby]

From what I could search it seems it's more of a game issue than a system issue

Damn.... Ok thanks

I mean if i kill my game before starting the game i can play it but if i forgot it will crash so it's a bit annoying

I try to search why some of us got the problem and some other don't

 

[Chouby]

UP ?