Game crashes my system into an unrecoverable state

[ratterne12]

Hello,


during my last three matches, the game has crashed my system in a way that the only way to recover is a cold restart.
Basically my monitor turns off as if the GPU has died, I could still hear and talk to friends in Discord. This happens at a completely random time during the game. I have tried Win ctrl +shift + b when it crashes but that doesn't help.

Match ID: 610326
OS: win10
CPU: amd 5800x3d
GPU: rtx 3070

If you need any more info I'm "Paracon" on Discord, thank you very much

 

[matimaster07]

Can confirm I've had a similar issue, although it happens randomly.

 

[ratterne12]

Today the same kind of crash again.

 

[ratterne12]

Today in 2/3 games as well.

 

[chipex1337]

I know this is gonna make me sound like I underestimate your intelligence but are your drivers up-to-date and is there anything in the Windows Event Log? I had something similar happening in a different game years ago and it was resolved with a driver update.

 

[ratterne12]

Yeah I recently updated my drivers and it's still happening. In Event Viewer there are a bunch of entries with "ESENT" as its source during the time of the crashes. However it didn't leave any dumps

 

[chipex1337]

The crash you describe doesn't seem too unique, I've even seen you in another thread when someone reported a similar thing. If they also have ESENTs in the Event Viewer after crashing, that might be a good first step towards finding the pattern behind the crash. I checked if there is any way to have the game dumping everything printed to the console (surely there'll be something there?), but some of the log commands are locked down