Falsely banned back in 2024, still no resolution

sown

New member
I got banned back in september or maybe august of 2024. Since then, whenever I try to queue I am greeted with the message:

"you have been permanently banned from this mode"

When it happened I tried to post online to get some resolution but got nothing. Eventually I just assumed that I was banned because I had left a few matches, but more recently I learned that people haven't been perma banned from leaving, so I figured it had to have been a false ban. Since then I've tried posting on discord, reddit, and messaging ppl to try to get a resolution, or atleast get a reason for why I was banned, but I haven't gotten any response. I should also mention that I first noticed the ban when I tried to play the game for the first time after moving into my college dorm, so perhaps that might be related to the ban, since I wasn't banned when I played the game a few days before then at home. And prior to that I never recieved any temp bans or anything of that nature.

If any valve dev or moderator sees this I would really appreciate getting an explanation for this. If I truly was banned for leaving, then I will be content with my ban, but I never got any explanation or warning for my ban, it just happened. I have never cheated in any game, I rarely spoke in comms and was never toxic in the playtest.
 
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