Crash when joining/starting game

[traviswchapman]

Steps:
1. Wake computer from sleep
2. Launch Deadlock
3. Find match
4. On match join/early into the game, crash with a message about some file being corrupt or invalid (I forgot to screenshot the error, whoops)

Afterwards, when I try to launch the game it says "Downloading content (0%)" in Steam for like 10 minutes before it'll finally download. Sometimes verifying integrity works, sometimes it doesn't.

Crash dumps attached.

 

[Tedeshi]

Downloading content (0%)

If the percentage does not change, this is a Steam issue. Try changing the download server in the settings.

- There are often problems with RAM, if all the previous steps did not give anything clear, then try to do something with it. For example, pull out one of the dice if you have several of them. Or limit the frequency to 2666 if you have very fast ones.
- Try changing the Render API to another one. From Vulkan to DirectX or vice versa;
- Be sure to disable all undervolt. You could do this with software like MSI Afterburner or similar. Undervolt of the graphics card or CPU acceleration may negatively affect the game;
- Write the full specification of your computer. It can be obtained through the Steam client. In the upper-left corner there will be "Help" -> "System Information". Copy the entire text and paste it into the spoiler so that it does not take up much space;

 

[traviswchapman]

Thanks for the reply!

- I might try fiddling with RAM but I don't have this issue with any other games
- I can try swapping the render API and see if it persists, it's tough because it's intermittent
- No undervolting but good call out
- My specs:

Spoiler: System info

System Information
Steam has detected the following hardware and software in your system:

Computer Information:​

Manufacturer: ASUS
Model: System Product Name
Form Factor: Desktop
No Touch Input Detected

Processor Information:​

CPU Vendor: GenuineIntel
CPU Brand: 12th Gen Intel(R) Core(TM) i7-12700K
CPU Family: 0x6
CPU Model: 0x97
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 3610 MHz
20 logical processors
12 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:​

Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:​

Driver: AMD Radeon RX 6800 XT
DirectX Driver Name: amdxn32.dll
Driver Version: 31.0.24033.1003
DirectX Driver Version: 31.0.24033.1003
Driver Date: 5 8 2024
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 75 Hz
DirectX Card: AMD Radeon RX 6800 XT
VendorID: 0x1002
DeviceID: 0x73bf
Revision: 0xc1
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 2560 x 1440
Desktop Resolution: 5120 x 1440
Primary Display Size: 27.44" x 15.43" (31.46" diag), 69.7cm x 39.2cm (79.9cm diag)
Primary Bus Type Not Detected
Primary VRAM Not Detected
Supported MSAA Modes: 2x 4x 8x

Sound card:​

Audio device: Speakers (High Definition Audio

Memory:​

RAM: 65277 Mb

VR Hardware:​

VR Headset: None detected

Miscellaneous:​

UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 5369666 MB
Largest Free Hard Disk Block: 618718 MB
OS Install Date: Jan 05 2024
Game Controller: T.16000M detected
MAC Address hash: 0f7cc34838aa6726e99101c4c56e4193ab0e4dd9

Storage:​

Disk serial number hash: 6765846
Number of SSDs: 4
SSD sizes: 4000G,1000G,512G,120G
Number of HDDs: 0
Number of removable drives: 0
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[traviswchapman]

I hadn't crashed in a while but it just happened again tonight and I grabbed the error this time:

 

[Tedeshi]

I might try fiddling with RAM but I don't have this issue with any other games

I think there are problems with RAM

T

Post in thread 'Pak01.vpk corruption'

Jul 1, 2024

Just an update - played last night for a few hours and had no errors. Seems it is related to memory OC, adjusted my timings manually instead of setting MOBO to EXPO and seems fine.

Oddly enough, my RAM benchmarked stable on EXPO settings and the manual timings are basically the same, even stricter actually.

No idea what causes the file to corrupt, but it’s not as simple as “hdd bad” or “ram bad”.

• taintedeon

 

[traviswchapman]

That would be really strange, I'm on DDR4, 3200MHz factory clocked, and nothing else seems to have this issue. I'll see if I can run some tests or something, but it's also intermittent - I played for a few hours last night without issue, no changes to my setup.

 

[maxgeim.ru]

у меня появилась такая же проблема

 

[patchw]

I am experiencing a similar thing. Straight crash to desktop when joining a game, no error message.

Tried jumping between fullscreen to borderless, no change.

 

[traviswchapman]

Update: I have not been experiencing this issue anymore. I've gotten into the habit of joining as a spectator to a random match before trying to play, just to make sure everything loads in alright, and I don't know if that's helping or just coincidence, but I haven't had a crash in two weeks now.

 

[gregmon99]

I am experiencing a similar thing. Straight crash to desktop when joining a game, no error message.

Tried jumping between fullscreen to borderless, no change.

I am experiencing this as well.