continued crashing issues during matches, second matchmaking ban

[spectra3609]

Hello, making another forum post here to hopefully garner some attention to this issue.
I'm still having continued crashing issues in Deadlock. This is a follow up to my last post here stating a crash issue that I now believe might be GPU related.
(I have sense traded the GPU out for another one, and getting my previous one RMA'd. I don't believe the issue is wholly related to that Graphics Card being an issue, but we'll see whenever I get in a replacement.)

However, I'm still having crashing issues in games. and it's causing matchmaking to issue bans on my account even though these crashes are out of my control at this point. I will include the ID of last match I played before my current ban. 33488808
For context: i'm playing Deadlock on a Windows 11 Machine,
Specs: i9 12900k, 32GB DDR5, Asus Z790Prime, RTX 3080 (this was the card I changed to in order to properly diagnose the issues i had in my last post)

Early into the match, I had my first crash. Not even 2 minutes in,

All game inputs will cease, I can still hear game and system audio. Then the screen will turn grey, deadlock will continue to hang, and all keyboard shortcuts become unavailable until either A) I restart my computer via a forceful shutdown or B) Wait what seems well over 45 seconds for the game to finally close, windows to catch up on any entered inputs. (If you've spammed Ctrl-Alt-Del a dozen times to force open task manager and close the game. This does not work, task manager stops taking user input while this is happening. Eventually the system will catch up, deadlock will finish crashing. and I can reopen the game only for it to happen second to minutes later, if at all during a match or play session.

This would happen another 4 times in the match, I get slapped with a leaver penalty, however. I attempt to reconnect each time to finish the game out. (We ended up winning too lol)

I love this game, but I cannot feel motivated to play it and I do not feel safe risking my rank and ability to matchmake because of an issue like this, I'm not new to hardware, and i've done everything I can to potentially rule out my computer besides paying money to purchase a new one, I hope that someone sees this post and can either confirm similar issues on their end, or agree to work together to fix this somehow. as passionate i am about this game, it's frustrating that I can't play it due to factors out of my control.

 

[spectra3609]

Steam Community :: executioner ciel

alt of spectrafgc, i play darksouls on this account discord @spectrafgc

steamcommunity.com

account in question

 

[spectra3609]

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Microsoft (R) Windows Debugger Version 10.0.27793.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Program Files (x86)\Steam\steamapps\common\Deadlock\game\bin\win64\project8_2025_0302_212812_0_error.mdmp]
Comment: 'error
Uptime( 1475.380104 )
Total frames( 122499 )
Curtime( 366.378662 )
Realtime( 823.151306 )
Playing back demo: '33488029.dem' at tick 19702
Current Map: '(unknown)'
Addons:
VPK overrides:
SpawnCount: 5

DLL load denials: 1, last '\??\C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d2629211e16b69ec\nvngx_dlss.dll'
Command Line: "project8.exe" -steam -console
Launch path: C:\Program Files (x86)\Steam\steamapps\common\Deadlock\game\bin\win64\project8.exe
Build: 10351 (revision 9573066)
OS: Windows 10 IoT Enterprise LTSC 2024 (Build: 26100) (UBR: 3194) (Limited User)
OS type: Windows 11 (21)
Windows Game DVR: ENABLED
Windows Game Mode: not active
App UI Language: english, convar english, localization english_US
Windows user default LCID: 0x0409
Misc: rate 196608 update 128 latency 0 msec
Net: DEMO
Time: Sun Mar 2 09:28:10 2025
Engine thread pool: 15 thread(s)

Render system: DX11
Driver Name: NVIDIA GeForce RTX 3080
Driver Version: 32.0.15.7260
VendorId / DeviceId: 0x10de / 0x2206
SubSystem / Rev: 0x404b1458 / 0xa1
DXLevel: 111
Texture memory: 10,541,334,528
Vid: Borderless Window, render at 3440 x 1440, display at 3440 x 1440, refresh rate 0.00Hz (100Hz desktop)
Version:20, cpu_level:2, mem_level:2, gpu_mem_level:3, gpu_level:3, knowndevice:0,
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r_dlss_preset:5, r_depth_of_field:true, r_arealights:true, r_texture_stream_mip_bias:0,
r_dashboard_render_quality:1, r_particle_depth_feathering:true, shaderquality:1,
recommendedheight:1080, r_citadel_fog_quality:1, r_citadel_motion_blur:1, r_citadel_shadow_quality:2,
mat_viewportscale:0.750000, r_fullscreen_gamma:2.200000, r_low_latency:1, r_light_sensitivity_mode:false,
r_citadel_fsr_rcas_sharpness:0.250000, r_citadel_fsr2_sharpness:0.500000,

System Memory:
Memory load: 90%
Total physical memory: 32452.39 MiB
Free physical memory: 3062.50 MiB
Total page file: 41446.74 MiB
Free page file: 33.36 MiB

HasInsufficientPagefile() detection: false
HasLowAvailableVirtualMemory() detection: false

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volume 0.297387 1
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sound_device_override {0.0.0.00000000}.{e0ad65db-cff9-
panorama_console_position_and_size 20.00|20.00|1000.00|800.00
sv_parallel_checktransmit 2 0
think_limit 0 10
sv_matchmaking_enabled true false
citadel_hero_roster 7,4
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cl_graphics_driver_warning_ignore_timestamp 1739772025 0
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citadel_show_npe_modal false true
citadel_show_average_rating_on_postgame true false
citadel_show_hero_lab_heroes true false
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sensitivity 4.109395 1.25
zoom_sensitivity_ratio 1.06621 1
cl_hud_telemetry_net_misdelivery_poor 2 5
cl_updaterate 128 20
deadlock_early_development_warning_disabled true false
ping_wheel_phrase_3 24 34
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cl_citadel_selected_hero_build_id 1 0
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Console History (reversed)

3006(1494.386336): Decreased audio mix latency to 1 buffers
3005(1475.380017): ***** OUT OF MEMORY! /+/ attempted allocation size: 1306512 ****
3004(1474.379275): Increased audio mix latency to 2 buffers
3003(1471.049244): Audio device starved 440 samples
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2942(1408.490873): Cannot apply Ragdoll impulse, body part root_motion is not physicalized
2941(1408.482791): 18211:unit_status_overlay::m_vecOrigin CNetworkOriginCellCoordQuantizedVector m_cellY cell -8 is outside of cell bounds (0->32) @(-3444.067383 -25321.919922 0.000000)
2940(1408.482784): 18209:unit_status_overlay::m_vecOrigin CNetworkOriginCellCoordQuantizedVector m_cellY cell -9 is outside of cell bounds (0->32) @(234.019257 -26454.070312 0.000000)
2939(1408.482767): 17914:unit_status_overlay::m_vecOrigin CNetworkOriginCellCoordQuantizedVector m_cellY cell -9 is outside of cell bounds (0->32) @(-786.052612 -26077.357422 0.000000)
2938(1408.456478): NetChan DEMO ProcessMessages has taken more than 101ms to process 6680 messages. (Current message type: 'CSVCMsg_UserCommands [76]')
2937(1407.398211): CreateAnimGraph2Instance: models/npc/trooper_zipline_container/trooper_zipline_container.vnmgraph+default.vnmgraph, definition is not loaded or has bad data.
2936(1407.398185): CreateAnimGraph2Instance: models/npc/trooper_zipline_container/trooper_zipline_container.vnmgraph+default.vnmgraph, definition is not loaded or has bad data.
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2922(1407.397423): CreateAnimGraph2Instance: models/npc/trooper_zipline_container/trooper_zipline_container.vnmgraph+default.vnmgraph, definition is not loaded or has bad data.
2921(1407.397394): CreateAnimGraph2Instance: models/npc/trooper_zipline_container/trooper_zipline_container.vnmgraph+default.vnmgraph, definition is not loaded or has bad data.
2920(1407.397371): CreateAnimGraph2Instance: models/npc/trooper_zipline_container/trooper_zipline_container.vnmgraph+default.vnmgraph, definition is not loaded or has bad data.
2919(1407.397346): CreateAnimGraph2Instance: models/npc/trooper_zipline_container/trooper_zipline_container.vnmgraph+default.vnmgraph, definition is not loaded or has bad data.
2918(1407.397321): CreateAnimGraph2Instance: models/npc/trooper_zipline_container/trooper_zipline_container.vnmgraph+default.vnmgraph, definition is not loaded or has bad data.
2917(1407.397296): CreateAnimGraph2Instance: models/npc/trooper_zipline_container/trooper_zipline_container.vnmgraph+default.vnmgraph, definition is not loaded or has bad data.
2916(1407.397269): CreateAnimGraph2Instance: models/npc/trooper_zipline_container/trooper_zipline_container.vnmgraph+default.vnmgraph, definition is not loaded or has bad data.
2915(1407.397240): CreateAnimGraph2Instance: models/npc/trooper_zipline_container/trooper_zipline_container.vnmgraph+default.vnmgraph, definition is not loaded or has bad data.
2914(1407.397201): CreateAnimGraph2Instance: models/npc/trooper_zipline_container/trooper_zipline_container.vnmgraph+default.vnmgraph, definition is not loaded or has bad data.
2913(1407.394020): CreateAnimGraph2Instance: models/npc/trooper_zipline_container/trooper_zipline_container.vnmgraph+default.vnmgraph, definition is not loaded or has bad data.
2912(1407.393982): CreateAnimGraph2Instance: models/npc/trooper_zipline_container/trooper_zipline_container.vnmgraph+default.vnmgraph, definition is not loaded or has bad data.
2911(1407.393954): CreateAnimGraph2Instance: models/npc/trooper_zipline_container/trooper_zipline_container.vnmgraph+default.vnmgraph, definition is not loaded or has bad data.
2910(1407.393931): CreateAnimGraph2Instance: models/npc/trooper_zipline_container/trooper_zipline_container.vnmgraph+default.vnmgraph, definition is not loaded or has bad data.
2909(1407.393908): CreateAnimGraph2Instance: models/npc/trooper_zipline_container/trooper_zipline_container.vnmgraph+default.vnmgraph, definition is not loaded or has bad data.
2908(1407.393884User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Version 26100 MP (24 procs) Free x64
Product: WinNt, suite: SingleUserTS
Debug session time: Sun Mar 2 21:28:14.000 2025 (UTC - 5:00)
System Uptime: not available
Process Uptime: 0 days 0:25:47.000
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Loading unloaded module list
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This dump file has a breakpoint exception stored in it.
The stored exception information can be accessed via .ecxr.
For analysis of this file, run !analyze -v
ntdll!NtGetContextThread+0x14:
00007ffc`b5c61724 c3 ret