Character models invisible

Saint Demon

New member
I attempted playing some hero sandbox at very first to fool around, but I cannot really see any character/mob models, except of the minions, but there seems to be that kind of a window with some effect that makes the hero model appear somehow. See attachments.


System Information
Steam has detected the following hardware and software in your system:

Computer Information:​

Manufacturer: Micro-Star International Co., Ltd.
Model: MEG X570 ACE (MS-7C35)
Form Factor: Desktop
No Touch Input Detected

Processor Information:​

CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 9 3950X 16-Core Processor
CPU Family: 0x17
CPU Model: 0x71
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 4761 MHz
32 logical processors
16 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:​

"EndeavourOS Linux" (64 bit)
Kernel Name: Linux
Kernel Version: 6.10.5-arch1-1
X Server Vendor: The X.Org Foundation
X Server Release: 12401002
X Window Manager: KWin
Steam Runtime Version: steam-runtime_0.20240610.91380

Video Card:​

Driver: Intel Mesa Intel(R) Arc(tm) A770 Graphics (DG2)
Driver Version: 4.6 (Compatibility Profile) Mesa 24.1.6-arch1.1
OpenGL Version: 4.6
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 179 Hz
VendorID: 0x8086
DeviceID: 0x56a0
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 3440 x 1440
Desktop Resolution: 3440 x 1440
Primary Display Size: 31.38" x 13.15" (34.02" diag), 79.7cm x 33.4cm (86.4cm diag)
Primary VRAM: 16288 MB

Sound card:​

Audio device: Realtek ALC1220

Memory:​

RAM: 32010 Mb

VR Hardware:​

VR Headset: None detected

Miscellaneous:​

UI Language: English
LANG: en_US.UTF-8
Total Hard Disk Space Available: 917651 MB
Largest Free Hard Disk Block: 559424 MB

Storage:​

Number of SSDs: 3
SSD sizes: 3000G,1000G,500G
Number of HDDs: 0
Number of removable drives: 0
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Edit:
tried using the default compatibility as well as forcing
  • Proton 9.0-2
  • GE-Proton9-11 (seemingly accelerated loading of assets and the game itself?)
  • Proton 7.0-6 (crash on start loading)
  • TKG-proton-experimental.bleeding.edge.9.0.112891.20240816 (as above)
  • Proton Experimental (as above)
Code:
gamemoderun %command%
doesn't seem to do anything either



Edit2:
tested both in DX11 and Vulkan
 

Attachments

  • Screenshot_20240817_180608.png
    Screenshot_20240817_180608.png
    7.2 MB · Views: 5
  • Screenshot_20240817_180514.png
    Screenshot_20240817_180514.png
    4.8 MB · Views: 5
  • Screenshot_20240817_180309.png
    Screenshot_20240817_180309.png
    6.9 MB · Views: 4
  • Screenshot_20240817_180239.png
    Screenshot_20240817_180239.png
    6.2 MB · Views: 4
  • Screenshot_20240817_175924.png
    Screenshot_20240817_175924.png
    7.8 MB · Views: 6
Last edited:
check this thread for the same issue.
 
I fixed the issue for myself and described how to do it here:
 
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